Learner Wellbeing & Welfare Manager

CITB; Bircham Newton; On-site; GBP 58,633; Full time

Benefits offered by this job

Free onsite lunch

Free onsite parking

25 days holiday + bank holidays

3 additional days Christmas shutdown

Generous pension scheme (up to 9% employer contribution)

Life assurance (4x salary)

2 paid volunteering days per year

24/7 GP Services

Professional development & funded training qualifications

Employee Assistance Programme

Job summary

A leading construction training body is seeking a Welfare Manager to support the wellbeing of residential learners. Responsibilities include leading the Welfare Team, ensuring compliance with safeguarding standards, and collaborating with other departments. Ideal candidates will have experience in welfare or safeguarding settings, strong leadership skills, and be committed to fairness and inclusion. The role offers a competitive salary of £58,633 and benefits including free onsite lunch and a generous pension scheme.

Qualifications

• Experience managing a team within welfare or safeguarding services for 16+ learners, ideally in an educational or residential setting.
• Demonstrates previous line management experience with strong leadership, coaching, and team development skills.
• Is confident handling sensitive and confidential information with professionalism.
• Can work flexibly, including unsociable hours, and travel across sites.

Responsibilities

• Lead and mentor the Welfare Team to deliver outstanding learner support.
• Ensure compliance with safeguarding legislation and standards.
• Organize engaging personal development activities.
• Act as a key liaison with external agencies regarding welfare concerns.
• Maintain accurate records and contribute to quality improvement plans.

Skills

Leadership

Team development

Confidentiality

IT literacy

Flexibility

Fairness and inclusion

Education

Experience in welfare or safeguarding services

Youth Work qualification (advantage)

Tools

Microsoft Office

SharePoint

Job description

A leading construction training body is seeking a Welfare Manager to support the wellbeing of residential learners. Responsibilities include leading the Welfare Team, ensuring compliance with safeguarding standards, and collaborating with other departments. Ideal candidates will have experience in welfare or safeguarding settings, strong leadership skills, and be committed to fairness and inclusion. The role offers a competitive salary of £58,633 and benefits including free onsite lunch and a generous pension scheme.