Learner Partner Development Executive

Chartered Institute of Marketing; Cookham; Hybrid; GBP 36,000 - 47,000; Full time

Benefits offered by this job

25 days annual leave (pro rata)

Training and development opportunities

Dedicated wellness initiatives and EAP

Job summary

CIM. The Chartered Institute of Marketing in Cookham is seeking a Learner Partner Development Executive on a permanent hybrid basis, combining two days in the office with three days remote.

The role focuses on supporting our learner partner community, strengthening partnerships, driving growth and enhancing learner experience. You’ll analyse data, manage partnerships against KPIs, coordinate communications and onboarding, and support accreditation activities.

Qualifications

• Experience in education, learning or professional membership sectors.
• Strong stakeholder management and partnership development.
• Analytical, reporting and problem-solving abilities.
• Experience tracking performance against KPIs.
• Good project management and organisational skills.

Responsibilities

• Build and manage relationships with learner partners against KPIs.
• Support partner growth and accreditation activities.
• Analyse performance data and provide regular insights.
• Monitor partner compliance with regulatory and brand requirements.
• Coordinate communications, onboarding and engagement initiatives.
• Handle partner and student queries and complaints effectively.
• Support partnership projects and events from planning through delivery.
• Gather feedback from learner partners and learners to inform improvements.
• Conduct market research to identify trends, opportunities and risks.

Skills

Relationship management

Analytical mindset

Stakeholder management

Project management

CRM systems

Microsoft 365

Tools

CRM systems

Reporting tools

Microsoft 365

Job description

Role: Permanent
Location: Cookham – hybrid (2 days office / 3 days remote)
Salary: £40,800 + benefits

We're looking for a commercially minded and relationship-focused Learner Partner Development Executive to join our Qualifications & Partnerships team.

This is an opportunity to work closely with our learner partner community, helping to strengthen partnerships, improve performance, support growth initiatives, and enhance the learner experience.

If you enjoy building relationships, analysing data, delivering projects and contributing to meaningful business growth, we'd love to hear from you.

What you'll be doing

As a key member of the Partnerships team, you'll support the development and success of our learner partner community by:

• Building and managing relationships with learner partners against agreed objectives and KPIs.
• Supporting partner growth and accreditation activities.
• Analysing performance data and providing regular reporting and insights.
• Monitoring partner compliance with regulatory and brand requirements.
• Supporting revenue and profitability analysis across the partnership network.
• Coordinating communications, onboarding and engagement initiatives for learner partners.
• Managing and resolving partner and student queries and complaints effectively.
• Supporting partnership projects and events from planning through to delivery.
• Gathering feedback from learner partners and learners to inform future improvements and growth opportunities.
• Conducting market research to identify emerging trends, opportunities and risks within the education sector.

What you'll bring

We're looking for someone who combines strong relationship management skills with commercial awareness and an analytical mindset.

You’ll ideally have:

• Experience working within the education, learning or professional membership sector.
• Strong stakeholder management and partnership development skills.
• Excellent analytical, reporting and problem-solving abilities.
• Experience tracking performance against KPIs and delivering actionable insights.
• Good project management and organisational skills.
• Confidence using Microsoft 365 applications and CRM/reporting systems.
• The ability to manage multiple priorities and work independently.
• Excellent communication and influencing skills.

Qualifications

What you’ll get:

• 25 days annual leave, plus bank holidays (pro rata)
• Training and development opportunities
• Dedicated wellness initiatives and wellness hub that supports your wellbeing (including EAP)

CIM. The Chartered Institute of Marketing. We are at the forefront of all that is vital in marketing. From qualifications and consultancy to sustainable working and thought leadership, our impact is felt far and wide.

We welcome applications from people of all backgrounds, experiences and identities. We are committed to creating an inclusive workplace where everyone feels they belong. If you require any reasonable adjustments during the recruitment process, please let us know and we'll be happy to support you.

CIM, we stand for better marketing.

Values - Confidence, Curiosity, Collaboration and Integrity

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