Learner Experience Improvement Officer Welfare

East Riding of Yorkshire Council; Beverley; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

A chance to make a difference

Motivated, positive team

Support from experienced colleagues

Job summary

East Riding of Yorkshire Council is seeking a Learner Experience Improvement Officer (Welfare) to ensure high quality learner experiences, safeguarding and welfare support across all delivery situations, providing information, guidance, learning support, induction and assessment to help learners overcome barriers and progress.

You will work with staff and external agencies to ensure safeguarding, wellbeing and online safety, plus travel within the East Riding as needed; remote working

Qualifications

• Experience of working with adults and other agencies.
• Strong communication and collaboration skills are essential.
• Ability to support learners and remove barriers to learning.
• Commitment to safeguarding and welfare of learners.

Responsibilities

• Provide information, advice and guidance, learning support, induction and assessment to learners.
• Collaborate with staff and external agencies to ensure safeguarding, welfare and wellbeing.
• Promote safeguarding awareness and healthy, safe practices among learners and staff.
• Promote safeguarding, wellbeing and online safety across delivery situations.

Skills

Education advice & guidance

Learner welfare

Communication skills

Collaboration

Job description

Learner Experience Improvement Officer Welfare

Do you have a passion for ensuring high quality learner experience as well as safeguarding and welfare support?

Do you have experience of working with learners/clients as a practitioner, adviser, coach or mentor?

The Learning, Skills and Workforce Development Team are seeking a Learner Experience Improvement Officer (Welfare) to ensure that our learners/clients receive a high quality learner experienceas well assafeguarding and welfare support across all delivery situations. This role will be responsible for providing information advice and guidance, learning support, induction, training and learning & assessment to support them to benefit from educational opportunities, remove barriers and achieve their goals to progress in life and/or work.

We offer employability support, teaching, training, learning and assessment activities across a wide range of curricula including qualification-based learning, community learning and additional employability support. We want to ensure that all learners are well supported with their educational, social and emotional needs in order to achieve their goals.

You will provide effective support and strategies to assist learners to remove barriers and ensure their safeguarding, welfare and well-being. You will collaborate with other staff and external agencies to ensure the right support is in place and learners are safe and well. You will identify and promote opportunities to raise awareness and deepen understanding of safeguarding, keeping safe and secure including online, good health and wellbeing including to benefit both learners and staff.

We are looking for:

• Passion for education, advice and guidance and learner welfare
• Experience of working with adults and other agencies
• Excellent communication, interpersonal and collaboration skills
• Ability to provide effective learner support and build positive working relationships

What we can offer

• A chance to make a difference to learners’ lives sharing your passion for welfare and education
• Be part of a motivated, positive and successful team striving for excellence
• Support from a professional and experienced colleagues across our service

The Council offers many remote working opportunities as part of our commitment to providing flexibility wherever possible for our employees.

Internal Candidates

If you are a current East Riding of Yorkshire Council employee, you cannot use your East Riding email account to login and apply for jobs online. To submit an application, you must create an account or sign in using a personal email address.

Travel

Some travel across East Riding of Yorkshire may be required, applicants must be able to transport themselves.

DBS/Medical check

This post is subject to an enhanced DBS clearance check.

Learner Experience Improvement Officer Welfare

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