Learner Support Officer (Term-time)

College of West Anglia; King's Lynn and West Norfolk; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

30 days annual leave

Five college closure days

Bank holidays pro-rata

LGPS pension

Cycle to work scheme

Employee Assistance Programme

Course fee waivers

Job summary

College of West Anglia in King's Lynn is seeking a Learner Support Officer to assist learners across a range of courses. The role covers in-class and out-of-class support, including learners with educational health and care plans or SEND, with emphasis on maths, English, and independent living skills.

The post offers a supportive team and extensive training. The role is 21–35 hours per week during term time plus up to 5 paid training days per annum.

Qualifications

• Support to learners with varied needs including SEND.
• Involves maths, English and independent living skills sessions.
• No two days are the same.

Responsibilities

• Support a range of students within and outside the classroom.
• Work with learners with educational health and care plans or SEND.
• Contribute to developing independent living skills and more.
• Engage in a supportive, collaborative team environment.

Job description

JOB TITLE: Learner Support Officer

LOCATION: King's Lynn

HOURS: 21 to 35 hours per week (term-time plus up to 5 paid training days per annum)

SALARY: £13.38 - £13.59 per hour (plus a holiday enhancement of £2.66 to £2.69 per hour) (£25,749 - £26,149 per annum FTE)

Here at the College of West Anglia we are proud of the success of our additional learning support provision providing our learners with invaluable support to succeed in their chosen course. We recognise that all learners have differing needs and our continued growth in student numbers pays testament to the high quality support we provide.

Learner support officers within the additional learning support team will support a range of students both within and outside of the classroom. These are varied roles where you can expect to work with learners with educational health and care plans or recognised special educational needs in areas such as maths, English, sessions developing independent living skills and more. No two days are the same.

We are a successful, community-focused FE College based in the East of England. We have a thriving additional learning support team and in recent years, the department has grown from strength to strength. We offer an incredible training package and a chance to work within tight knit and supportive teams.

We offer an excellent package including a generous annual leave allowance of 30 days per year for support staff,plusfive College closure days,plusBank Holidays (pro-rata for part-time), fee waivers on some College courses, a contributory pension scheme with the Local Government Pension Scheme, discounts with local businesses and access to a cycle to work scheme. CWA focusses on staff well-being and utilises both internal and external resources, such as a well-being committee and access to a free and confidential Employee Assistance Programme as well as comprehensive training and development.

Job share opportunities are available for the right candidates.

BENEFITS

Closing date for receipt of all applications: 12 noon Tuesday 27 October 2026

Interviews are provisionally scheduled for Tuesday 10 November 2026 & Wednesday 11 November 2026

Applicants are expected to ensure their applications are written in their own words.

We reserve the right to use an AI checker on any application.

Please note that all interviews are conducted face to face, we are unable to facilitate online interviews.

CWA are a Disability Confident employer and offer a guaranteed interview scheme for disabled candidates who meet all of the essential criteria for a role. We would encourage you to disclose any disabilities and whether or not you wish to be considered under this scheme.

CWA is committed to safeguarding and all staff appointments are subject to satisfactory references and enhanced DBS checks. You will be required to provide references and undertake an enhanced Disclosure and Barring Service Check as well as a barred list check. All shortlisted candidates will be subject to an online search.

This post is exempt from the Rehabilitation of Offenders Act 1974 but Exceptions Order may apply.

Full details of our Safeguarding Child and Vulnerable Adult Protection policy can be found at Policies (cwa.ac.uk) .

CWA reserves the right to close this vacancy early should sufficient suitably qualified applications be received prior to the closing date.

No agencies please

Previous applicants need not apply