Learner Engagement Officer (Term Time)

Chelmsford College; Chelmsford; On-site; GBP 22,000 - 28,000; Full time

Job summary

Chelmsford College is seeking an enthusiastic Learner Engagement Officer to join the Learner Safeguarding and Wellbeing Team. This role centers on supporting learner wellbeing, engagement, attendance and success, working closely with curriculum staff, safeguarding colleagues, families and external agencies to identify and address barriers to learning.

You will be a visible and approachable presence across campus, building positive relationships, providing one-to-one support, contributing to

Qualifications

• Experience of supporting young people in education or community settings.
• Excellent communication and organisational skills are essential.
• Strong understanding of challenges learners may face, including safeguarding.

Responsibilities

• Support learner wellbeing, engagement, attendance and success.
• Collaborate with curriculum staff, safeguarding colleagues, families and external agencies.
• Identify barriers to learning and develop support plans.
• Build positive relationships with learners and provide one-to-one support.
• Contribute to early intervention and coordinate support for vulnerable and care-experienced learners.
• Utilise attendance and wellbeing data to identify concerns and promote positive outcomes.

Skills

Experience with young people

Excellent communication

Organisational skills

Understanding of safeguarding

Job description

We are seeking an enthusiastic, proactive and learner-focused Learner Engagement Officer to join our Learner Safeguarding and Wellbeing Team.

This rewarding role is central to supporting learner wellbeing, engagement, attendance and success. Working closely with curriculum staff, safeguarding colleagues, families and external agencies, you will help identify and address barriers to learning, ensuring learners receive the right support at the right time.

As a visible and approachable presence across campus, you will build positive relationships with learners, provide one-to-one support, contribute to early intervention activity and help coordinate support for vulnerable and care-experienced learners. You will use attendance, engagement and wellbeing information to identify emerging concerns, develop support plans and promote positive outcomes for students.

We are looking for someone with experience of supporting young people, excellent communication and organisational skills, and a strong understanding of the challenges learners may face, including mental health, financial hardship, safeguarding and wider barriers to participation. The ability to work collaboratively, manage competing priorities and engage confidently with students and stakeholders is essential.

If you are passionate about helping learners overcome barriers, achieve their goals and thrive in education, we would love to hear from you.

The College is committed to equality and diversity and to safeguarding and promoting the welfare of children and young people. We expect all staff to share these commitments.

Starting salary will be dependent on qualifications, skills and experience. This post is subject to an enhanced DBS check.

The closing date for receipt of completed applications is

7th October 2026.