Lead Warehouse Shift Manager (4-on 4-off) – Safety & KPIs

Xpo-bc1cd16f; Hertford; On-site; GBP 27,000 - 45,000; Full time

Benefits offered by this job

20 days holiday plus bank holidays

Cycle to work scheme

Workplace pension

High street discounts

Job summary

XPO is seeking a Warehouse Shift Manager in Hatfield to lead a busy palletised warehouse operation, ensuring safety, service and performance targets are met day in, day out. You will report into the Warehouse Operations Manager and own the shift’s results.

You'll manage up to 60 colleagues across 4 First Line Managers on a 4-on 4-off pattern (7:00am–7:00pm), focusing on safety, productivity and continuous improvement to exceed customer expectations.

Qualifications

• Experience leading large teams in a fast-paced warehouse or distribution setting.
• Experience managing Team Leaders or First Line Managers.
• IOSH Managing Safely qualification or equivalent health and safety experience.
• Proven ability to develop high-performing teams and drive continuous improvement.
• Strong knowledge of warehouse operations, compliance and reporting.

Responsibilities

• Lead, coach and develop 4 First Line Managers and up to 60 colleagues.
• Ensure safe and efficient running of the warehouse on shift.
• Meet customer, productivity and service targets consistently.
• Drive a proactive health and safety culture and site compliance.
• Monitor KPIs and identify opportunities to improve performance.
• Lead continuous improvement initiatives to boost productivity and quality.
• Manage employee relations including absence, discipline and grievances.
• Collaborate with site leadership to achieve operational objectives.
• Support recruitment and colleague development across the operation.

Skills

Team leadership

People management

Health & safety

KPI tracking

Stakeholder engagement

Job description

XPO is seeking a Warehouse Shift Manager in Hatfield to lead a busy palletised warehouse operation, ensuring safety, service and performance targets are met day in, day out. You will report into the Warehouse Operations Manager and own the shift’s results.

You'll manage up to 60 colleagues across 4 First Line Managers on a 4-on 4-off pattern (7:00am–7:00pm), focusing on safety, productivity and continuous improvement to exceed customer expectations.