Warehouse Shift Leader (4-on 4-off) – Lead 60+ Team

XPO Logistics; Hatfield; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

20 days + bank holidays

Cycle to work

Workplace pension

Job summary

XPO Logistics in Hatfield is seeking a Warehouse Shift Manager to lead a busy palletised warehouse operation on a 4 on 4 off shift pattern from 7:00am to 7:00pm, reporting into the Warehouse Operations Manager.

You will manage up to 60 colleagues through 4 First Line Managers, driving safety, performance and service targets while supporting recruitment and development across the site.

Qualifications

• Previous experience leading large teams within a fast-paced warehouse, logistics or distribution environment.
• Experience managing Team Leaders or First Line Managers.
• IOSH Managing Safely qualification or equivalent health and safety management experience.
• Proven ability to develop high-performing teams and create a culture of continuous improvement.
• Strong understanding of warehouse operations, compliance and operational best practice.
• Experience managing performance through KPIs and operational reporting.
• Strong communication, people management and stakeholder engagement skills.
• Experience of employee relations processes including absence management, disciplinary and grievance procedures.
• Experience within FMCG, third-party logistics, warehousing or transport operations would be advantageous.

Responsibilities

• Lead, coach and develop 4 First Line Managers and a team of up to 60 warehouse colleagues.
• Take responsibility for the safe and efficient running of the warehouse operation on shift.
• Ensure customer, productivity and service targets are consistently achieved.
• Drive a proactive health and safety culture and maintain operational compliance across the site.
• Monitor and report on key operational KPIs, identifying opportunities to improve performance and efficiency.
• Lead continuous improvement initiatives that enhance productivity, quality and colleague engagement.
• Manage employee relations matters including absence, disciplinary and grievance processes.
• Work closely with the site leadership team to deliver operational objectives and customer expectations.
• Support recruitment, succession planning and colleague development activities across the warehouse operation.

Skills

Team Leadership

Health & Safety

KPI Reporting

Stakeholder Engagement

Communication

Employee Relations

Continuous Improvement

FMCG Experience

Job description

XPO Logistics in Hatfield is seeking a Warehouse Shift Manager to lead a busy palletised warehouse operation on a 4 on 4 off shift pattern from 7:00am to 7:00pm, reporting into the Warehouse Operations Manager.

You will manage up to 60 colleagues through 4 First Line Managers, driving safety, performance and service targets while supporting recruitment and development across the site.