Warehouse Shift Manager

Xpo-bc1cd16f; Hertford; On-site; GBP 27,000 - 45,000; Full time

Benefits offered by this job

20 days holiday plus bank holidays

Cycle to work scheme

Workplace pension

High street discounts

Job summary

XPO is seeking a Warehouse Shift Manager in Hatfield to lead a busy palletised warehouse operation, ensuring safety, service and performance targets are met day in, day out. You will report into the Warehouse Operations Manager and own the shift’s results.

You'll manage up to 60 colleagues across 4 First Line Managers on a 4-on 4-off pattern (7:00am–7:00pm), focusing on safety, productivity and continuous improvement to exceed customer expectations.

Qualifications

• Experience leading large teams in a fast-paced warehouse or distribution setting.
• Experience managing Team Leaders or First Line Managers.
• IOSH Managing Safely qualification or equivalent health and safety experience.
• Proven ability to develop high-performing teams and drive continuous improvement.
• Strong knowledge of warehouse operations, compliance and reporting.

Responsibilities

• Lead, coach and develop 4 First Line Managers and up to 60 colleagues.
• Ensure safe and efficient running of the warehouse on shift.
• Meet customer, productivity and service targets consistently.
• Drive a proactive health and safety culture and site compliance.
• Monitor KPIs and identify opportunities to improve performance.
• Lead continuous improvement initiatives to boost productivity and quality.
• Manage employee relations including absence, discipline and grievances.
• Collaborate with site leadership to achieve operational objectives.
• Support recruitment and colleague development across the operation.

Skills

Team leadership

People management

Health & safety

KPI tracking

Stakeholder engagement

Job description

Career Opportunities: Warehouse Shift Manager (2988)

Ready for a challenge? Looking for a role where you can lead a team, drive operational performance and make a real impact every day? We are looking for someone like you.

We're currently recruiting for a Warehouse Shift Manager to join our operation in Hatfield on our contract withArla. Reporting into the Warehouse Operations Manager, you'll take ownership of a busy palletised warehouse operation, ensuring safety, service and operational performance targets are achieved day in, day out.

Leading a team of up to 60 colleagues through 4 First Line Managers within a fast-paced FMCG environment, you'll be responsible for delivering exceptional safety, service and productivity performance across one of our largest warehouse operations.

This role operates on a 4 on 4 off shift pattern, working 7:00am - 7:00pm.

Pay, benefits and more:

We're looking to offer a salary of up to £45,000 per annum, depending on experience. In addition, we offer 20 days holiday (plus bank holidays), as well as the option to buy additional days. You'll have access to a variety of high street discounts as well as a cycle to work scheme, a workplace pension and many other perks.

What you'll do on a typical day:

• Lead, coach and develop 4 First Line Managers and a team of up to 60 warehouse colleagues
• Take responsibility for the safe and efficient running of the warehouse operation on shift
• Ensure customer, productivity and service targets are consistently achieved
• Drive a proactive health and safety culture and maintain operational compliance across the site
• Monitor and report on key operational KPIs, identifying opportunities to improve performance and efficiency
• Lead continuous improvement initiatives that enhance productivity, quality and colleague engagement
• Manage employee relations matters including absence, disciplinary and grievance processes
• Work closely with the site leadership team to deliver operational objectives and customer expectations
• Support recruitment, succession planning and colleague development activities across the warehouse operation

What you need to succeed at XPO:

• Previous experience leading large teams within a fast-paced warehouse, logistics or distribution environment
• Experience managing Team Leaders or First Line Managers
• IOSH Managing Safely qualification or equivalent health and safety management experience
• Proven ability to develop high-performing teams and create a culture of continuous improvement
• Strong understanding of warehouse operations, compliance and operational best practice
• Experience managing performance through KPIs and operational reporting
• Strong communication, people management and stakeholder engagement skills
• Experience of employee relations processes including absence management, disciplinary and grievance procedures
• Experience within FMCG, third-party logistics, warehousing or transport operations would be advantageous

Be part of something big.

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn't precisely match the job description but you feel you have the skills needed, Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don't hesitate to let us know.