Lead Waiter & Service Team Coach

Hard Rock Cafe International; Greater London; On-site; GBP 19,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Career development

Extra holiday days

Staff discount

Birthday day off

Refer a friend bonus

Discounts across retailers

Minimum 20 hours

Job summary

The Ivy Collection in the United Kingdom is seeking a dynamic Head Waiter to join our team. You will manage a service section, take orders, serve guests, and provide a professional bill service while guiding junior waitstaff.

We value at least 1 year of experience, a solution‑driven mindset, and the ability to work well under pressure. The role offers competitive pay, a development program, extra holiday days, staff dining discounts, and a guaranteed minimum of 20 hours per week.

Qualifications

• At least 1 year of experience in this role.
• Solution-driven and able to work well under pressure.
• Professional approach to service excellence.
• A real team player.

Responsibilities

• Control a section during service.
• Take food orders and serve guests.
• Provide a professional bill service.
• Direct and motivate a team of junior waitstaff.
• Support team welfare, safety and development.

Skills

Head Waiter experience

Team leadership

Customer service

Service excellence

Job description

The Ivy Collection in the United Kingdom is seeking a dynamic Head Waiter to join our team. You will manage a service section, take orders, serve guests, and provide a professional bill service while guiding junior waitstaff.

We value at least 1 year of experience, a solution‑driven mindset, and the ability to work well under pressure. The role offers competitive pay, a development program, extra holiday days, staff dining discounts, and a guaranteed minimum of 20 hours per week.