Bristol - Head Waiter

Ivy Restaurants Ltd; West of England; Hybride; GBP 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Management development programme

Extra holiday days

Staff dining discount

Gift vouchers

Refer a Friend bonus

Retail discounts

Minimum 20 hours per week

Résumé du poste

The Ivy Collection in the UK is seeking a Head Waiter to join our team and uphold our timeless service standards in a vibrant hospitality setting.

You will control a service section, take food orders, deliver meals and provide a professional bill service, while directing and mentoring a team of Commis Waiters.

We offer competitive pay, a career development program, generous holiday allowances, staff dining discounts, and minimum 20 hours per week.

Qualifications

• At least 1 year of Head Waiter experience.
• Solution-driven and able to work under pressure.
• Professional approach to service excellence and teamwork.

Responsabilités

• Control a section during service and take food orders.
• Serve guests and provide professional bill service.
• Direct and coach a team of Commis Waiters, supporting welfare, safety and development.

Connaissances

Head Waiter experience

Service excellence

Team player

Under pressure

Description du poste

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

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We’re searching for a dynamic Head Waiter to join our team and become part of something special.

Benefits & Rewards

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Head Waiter will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development.

About you

You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.