Head Waiter

Ivy Restaurants Ltd; London Borough of Newham; Presencial; GBP 17.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Career development

Extra holiday

Staff discount

Gift vouchers

Refer a friend bonus

Retail discounts

Minimum 20 hours

Descripción de la vacante

The Ivy Collection is seeking a Head Waiter to lead a section, take orders, and ensure impeccable service. You’ll supervise Commis Waiters, maintain guest satisfaction, and contribute to a positive dining experience across our venues.

We value a proactive, team-focused professional with at least 1 year in a similar role and a commitment to care, artistry, and hospitality excellence.

Formación

• Minimum 1 year experience in a Head Waiter role.
• Solution-driven and able to work well under pressure.
• Professional approach to service excellence.

Responsabilidades

• Control a section during service and take food orders.
• Serve guests and provide professional bill service.
• Direct and motivate a team of Commis Waiters and support their welfare and development.

Conocimientos

Team leadership

Service excellence

Work under pressure

Descripción del empleo

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

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We’re searching for a dynamic Head Waiter to join our team and become part of something special.

Benefits & Rewards

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Head Waiter will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development.

About you

You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.