Lead UX Writer / Content Designer

Moniepoint Group; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in financial services is seeking a UX Writer to enhance user experience through compelling content. The role involves leading content strategy, collaborating with teams, and ensuring accessibility. Join a culture that values well-being and continuous learning.

Benefits

Health Insurance

Annual Bonus

Learning and Development

Qualifications

• Experience managing people.
• Familiarity with UX design principles.

Responsibilities

• Lead content strategy across products.
• Develop guidelines for content consistency.
• Collaborate with cross-functional teams.

Skills

Communication

Collaboration

Content Strategy

User Experience

Education

Degree in languages

Human-Computer Interaction

Psychology

Sociology

Job description

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $1

About the Role
As a UX Writer, you'll be the creative mind creating and implementing written content for our digital products (mobile apps, web experiences, etc.) to enhance the user experience. Collaborating with various teams, you'll contribute to content strategy, aligning it with brand tone and user insights.

Key responsibilities:

• Lead content strategy: take ownership of the overall content strategy across Moniepoint’s products, ensuring all written communication supports a consistent and intuitive user experience
• Develop guidelines & standards: establish and maintain content guidelines, tone of voice, and best practices to ensure consistency and clarity across all platforms
• Collaborate cross-functionally: work closely with UX/UI designers, product managers, engineers, and marketing teams to integrate content seamlessly into product design and development
• Content leadership: provide direction and leadership for the creation and delivery of UX content, ensuring it aligns with user needs, business objectives, and brand identity
• Drive content innovation: identify opportunities to innovate and improve content strategies, ensuring the product’s copy is both functional and engaging for both the Nigerian and UK financial services markets
• Content audits & optimisation: lead content audits to continuously improve the effectiveness of our communications, informed by user testing, analytics, and research
• Ensure accessibility & inclusivity: champion best practices for accessible and inclusive content to ensure the product meets the needs of all users
• Mentor & guide: provide guidance to team members, fostering a culture of continuous learning and improvement in content creation
• SEO & content marketing strategies: ensure content aligns with SEO and broader content marketing strategies to drive growth and engagement
• Design systems familiarity: ensure content integrates smoothly with design systems, contributing to a consistent and user-friendly product experience.

What You Bring to the Party:

• Education: degree in languages, Human-Computer Interaction, Psychology, Sociology, or something equally cool
• You're a wordsmith with a portfolio that showcases your knack for user-focused content
• Excellent verbal communication and presentation skills
• Experience directly establishing and optimising best practices for UX writing
• Experience managing people
• Familiarity with UX design principles
• A friendly and collaborative spirit is highly valued

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• Technical interviews with our Product and Design team
• A behavioural and technical interview with a member of the Executive team.

How to apply:

Please submit your CV and a portfolio.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Create a Job Alert

Interested in building your career at Moniepoint? Get future opportunities sent straight to your email.

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Website

Link to your Portfolio (if you can, please include case studies showcasing your problem-solving skills, research insights, and the impact of your designs) *

GDPR Consent * Select...

Please select to give us consent to process your data for recruiting purposes. Your data will be stored for 365 days before being deleted and you have the right to request its deletion at any time, as outlined in our privacy policy .

Have you previously been employed by Moniepoint? * Select...

Help Us Support Diversity at Moniepoint

At Moniepoint, we are committed to fostering a diverse and inclusive work environment. We do not discriminate based on gender identity, orientation, or other personal characteristics. To help us track and improve our recruitment efforts and ensure we are meeting our gender inclusion goals, we kindly ask you to answer the following demographic questions. Your responses are voluntary and will not impact your application in any way. Thank you for helping us build a more inclusive team

What is your gender? * Select...

By checking this box, I consent to Moniepoint collecting, storing, and processing my responses to the demographic data surveys above. *