Lead UX Designer – End-to-End Digital Wealth Experience

JP Morgan Chase

Greater London

In loco

GBP 85.000 - 115.000

Tempo pieno

7 giorni fa

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Descrizione del lavoro

J.P. Morgan Personal Investing is seeking a Lead UX Designer to shape intuitive, customer-led experiences across web and mobile.

You will collaborate with researchers, product managers, marketers, and engineers to drive discovery through delivery, ensuring accessibility, usability, and consistency across touchpoints. You’ll guide design outputs, mentor team members, and partner with leadership to align goals, milestones, and success criteria while championing the design system and strong

Competenze

Hands-on experience delivering customer-facing products across mobile and web.
Ability to lead complex initiatives end-to-end with a strong portfolio of outcomes.
Proven stakeholder management and communication skills, influencing cross-functional partners and presenting confidently to senior audiences.
Experience applying research and usability testing, comfortable with test-and-iterate methods.
Expert proficiency in Figma and modern prototyping workflows.
Experience coaching/mentoring at least one team member.

Mansioni

Lead key design initiatives end-to-end across mobile and web platforms.
Own design direction from problem framing through detailed execution.
Produce and guide high-quality design outputs, including user journeys, information architecture, flows, prototypes, UI design, and delivery-ready specifications.
Drive a strong discovery-to-delivery loop, partnering with Research and Product teams to test and iterate based on insights.
Ensure experience quality across all touchpoints, focusing on accessibility, usability, and consistency.
Partner strategically with Product and Engineering leadership to align goals, scope, milestones, and success criteria.
Articulate design recommendations and rationale in senior forums, grounded in customer needs and business drivers.
Identify and resolve risks to design quality or delivery early.
Champion effective use of the design system and collaborate to improve patterns and components.
Uphold high standards in design documentation and hand-off quality.
Manage and develop a direct report through coaching, feedback, and career development planning, as well as contribute to a healthy, high-performing team culture in partnership with leadership and peers