Lead Technician

NG Bailey Group; City Of London; On-site; GBP 48,000 - 56,000; Full time

Benefits offered by this job

Private Medical Insurance

25 Days Holiday

Pension

Job summary

NG Bailey Group is seeking a Lead Electrical Technician to join our facilities services team on a prestigious corporate building in the City of London. The role requires leading planned and reactive maintenance across M&E plant, ensuring service quality, compliance and strong client relationships in a high-profile environment.

You will provide on-site leadership, manage RAMs/PTW processes, and oversee documentation and safety practices while maintaining professional presentation for a

Qualifications

• Electrical apprenticeship or equivalent qualification
• 18th Edition IEE Wiring Regulations essential

Responsibilities

• Lead the delivery of planned and reactive maintenance across building services M&E plant and equipment.
• Take ownership of service quality, compliance and client relationships on site.
• Provide first-line leadership and management on site, setting the standard for quality and service delivery.
• Monitor service performance across the client's premises and escalate to the Contracts Manager as appropriate.
• Ensure reactive works are completed within SLA timescales and backlog is maintained.
• Review RAMs from sub-contractors and issue Permits to Work (PTW) in line with H&S standards.
• Check completed work and documentation for compliance with legislation and client requirements.
• Build and maintain excellent relationships with the client and their representatives.
• Complete all required documentation, job sheets and certification accurately and on time.
• Ensure toolbox talks are completed as prescribed by the SHEQ department.

Job description

London - City of London

Competitive Salary, Private Healthcare, Overtime And Flexible Benefits

Lead Electrical Technician

NG Bailey Facilities Services are recruiting a Lead Electrical Technician to join our team based on a prestigious corporate building in the City of London, offering stability and a high-quality working environment in one of London's most prestigious business districts.

You will be responsible for leading the delivery of planned and reactive maintenance across building services M&E plant and equipment, taking ownership of service quality, compliance and client relationships on site. This is a highly visible, client-facing role and as such a professional manner and smart presentation are essential.

Monday to Friday | 08:00–17:00

Some of the key deliverables in this role include:

• Deliver PPM across Electrical and Mechanical Building Services plant and systems in line with agreed programmes and SLAs, ensuring statutory compliance is maintained at all times.
• Provide first-line leadership and management on site, setting the standard for quality, professionalism and service delivery.
• Monitor service performance across the client's premises, taking corrective action where required and escalating to the Contracts Manager as appropriate.
• Ensure reactive works are completed within agreed SLA timescales and that PPM backlog is maintained at a realistic level.
• Review RAMs from sub-contractors and issue Permits to Work (PTW), ensuring full compliance with applicable H&S standards.
• Check completed work and documentation from Mobile Technicians, ensuring compliance with current legislation and client requirements.
• Build and maintain excellent working relationships with the client and their representatives, delivering a consistently high standard of customer service befitting a prestigious corporate environment.
• Complete all required documentation, job sheets and certification accurately and on time.
• Ensure toolbox talks are completed as prescribed by the SHEQ department.

What we're looking for:

• Electrical apprenticeship or equivalent qualification — 18th Edition IEE Wiring Regulations essential.
• Proven experience in building services maintenance within a commercial or corporate environment — experience in critical or high-specification environments such as finance, legal or professional services buildings is highly desirable.
• Experience reviewing RAMs and issuing PTW, including on single-manned or low-staffed sites.
• Capable of undertaking reactive repairs with minimal supervision.
• Professional presentation and a client-facing mindset — you will be representing NG Bailey and our client in a high-profile City of London setting.
• CHP, Biomass or Air Conditioning experience (desirable).
• IOSH Working or Managing Safely (desirable).
• L8 Training (desirable).

Benefits:

We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes:

• Sick Pay
• 25 Days Holiday plus bank holidays
• Pension with employer contribution
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
• Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes.
• Personal development programme

Next Steps:

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

About Us:

We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies.

Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.