Lead Technical Architect

Tata Consultancy Services; Greater London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Pega Lead Decisioning Architect to lead innovative projects that transform client operations through cutting-edge decisioning solutions. This role offers the chance to develop and implement strategies that enhance customer experiences and drive business success. You'll work within a dynamic team, utilizing your expertise in Pega Infinity to create impactful solutions. With a commitment to diversity and inclusion, this company fosters a culture where every employee can thrive. If you're ready to make a meaningful impact and grow your career, this opportunity is for you.

Benefits

Pension

Health care

Life assurance

Laptop

Phone

Training resources

Discounts within Tata network

Qualifications

• Experience in designing AI-driven decisioning solutions using Pega Infinity.
• Strong knowledge of decisioning frameworks and campaign management.

Responsibilities

• Own end-to-end architecture and maintenance of offers and strategies.
• Drive design changes and technical deliveries from an architect standpoint.

Skills

Pega Infinity

AI driven decisioning solutions

Database and SQL knowledge

Campaign Management tools

Education

Pega Marketing / Decisioning certifications

Tools

NBA Designer

Job description

2 days ago Be among the first 25 applicants

If you need support in completing the application or if you require a different format of this document, please get in touch with at [e-mail] or call TCS London Office number 02031552100 with the subject line: “Application Support Request

Job Type: Permanent

Location: Newbury/London

Ready to utilize your experience as a Pega Lead Decisioning Architect?

We have an exciting opportunity for you!

Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

• Gain access to endless learning opportunities
• Lead projects and inspire both colleagues and stakeholders
• Lead a team and their technical growth

The Role

As a Pega Lead Decisioning Architect you will be expected to own end to end Architecture, creating, running and maintenance of Offers, Strategies, campaigns.

Key Responsibilities:

• Perform Analysis of client requirements
• Provide detailed solution architecture and Design
• Drive the design changes and technical deliveries from architect standpoint

Lead and Develop Applications using Pega

• Ensure seamless data exchange with OSS/BSS customer profiles and real time event streams
• Define decisioning governance framework and ensure compliance with Pega best practices
• Conduct code reviews, performance tuning and optimisation of decisioning workflows
• Run simulations of scenarios resulting from suggested changes to the strategy, and provide input to the customer strategy group
• Ensure alignment with business objectives such as reducing churn, improving customer experience and increasing ARPU

Your Profile

Essential skills/knowledge/experience:

• Experience in designing and implementing AI driven real time decisioning solutions using CDH framework within Pega Infinity
• Experience in designing and developing Strategy, Actions, Proposition, Offer flow, Data Flow, When rules, Output Templates &Treatments, adaptive or predictive or score card models, volume constraints, reports in Pega Infinity
• Experience using NBAD (NBA Designer) for designing and implementing Decisioning Framework
• Experience in working across large customer data sets, preferably in large telco
• Must have Pega Marketing / Decisioning certifications and Understanding of Campaign Management tools & processes

Desirable knowledge:

-Database and SQL knowledge.

Rewards and Benefits

TCS is consistently voted as a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.

You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at [e-mail] with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Application Process

Online application > 2. TCS Technical round > 3. Customer Technical discussion > 4. Managerial discussion > 5. HR discussion.

Next Steps

Due to the high volume of applications, we are unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst

• Industries

  IT Services and IT Consulting

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