Lead Surveyor – Damp & Mould

"Stevenage Borough Council"; Stevenage; On-site; GBP 50,000 - 52,000; Full time

Benefits offered by this job

Pension scheme

Flexible working

Job share opportunities

25 days holiday rising to 31 days

Job summary

Stevenage Borough Council is recruiting a Lead Surveyor - Damp & Mould to head the Damp & Mould service within the Housing Property Services Team in Stevenage. You will lead a team of surveyors, manage complex cases, develop practical solutions and ensure works meet high standards and safety requirements.

Responsibilities include overseeing projects from diagnosis to completion, coordinating contractors, and providing technical guidance on damp, mould and disrepair, while driving service

Qualifications

• Carry out detailed damp, mould and condensation inspections and surveys.
• Diagnose complex building defects and identify practical, cost-effective solutions.
• Prepare specifications, schedules of work, technical reports and estimates.
• Lead and manage a team of surveyors, ensuring performance, quality and customer service standards are achieved.
• Manage contractors, consultants and specialist suppliers to deliver high-quality outcomes.
• Oversee projects from inception through to completion, including procurement and contract management.
• Provide technical advice on damp and mould, building defects, disrepair and building pathology.
• Manage complaints and disrepair cases, ensuring timely and effective resolution.
• Monitor contractor performance and ensure works are completed to specification.
• Ensure compliance with health and safety legislation, CDM Regulations and relevant housing standards.
• Manage budgets and validate contractor payments and quotations.
• Build positive relationships with residents and stakeholders whilst dealing effectively with challenging situations.
• Analyse performance data and contribute to service improvements, policy development and strategic planning.
• Deputise for the Disrepair, Damp & Mould Manager when required.

Responsibilities

• Lead and manage a team of surveyors, ensuring performance, quality and customer service standards are achieved.
• Manage contractors, consultants and specialist suppliers to deliver high-quality outcomes.
• Oversee projects from inception through to completion, including procurement and contract management.
• Provide technical advice on damp and mould, building defects, disrepair and building pathology.
• Manage complaints and disrepair cases, ensuring timely and effective resolution.
• Monitor contractor performance and ensure works are completed to specification.
• Ensure compliance with health and safety legislation, CDM Regulations and relevant housing standards.
• Manage budgets and validate contractor payments and quotations.
• Build positive relationships with residents and stakeholders whilst dealing effectively with challenging situations.
• Analyse performance data and contribute to service improvements, policy development and strategic planning.

Skills

Damp & mould inspections

Building defect diagnosis

Budget management

Contract & supplier management

Leadership / team management

Job description

JOB TITLE: Lead Surveyor – Damp and Mould
POST NUMBER: 009364
WEEKLY WORKING HOURS: 37
SALARY RANGE: £50,269 to £52,413 pa – pro rata for hours worked
TYPE OF CONTRACT: Permanent
LOCATION: Stevenage

ABOUT THE ROLE

Stevenage Borough Council is committed to providing safe, healthy and high-quality homes for our residents. We are seeking an experienced and motivated Lead Surveyor - Damp & Mould to lead the delivery of our specialist damp, mould and condensation service within our Housing Property Services Team. This is a key leadership position responsible for managing the Council's approach to damp and mould across its housing stock, ensuring residents receive a professional, proactive and customer-focused service. You will lead a team of surveyors, oversee complex cases and provide technical expertise to identify defects, develop practical solutions and ensure works are delivered to a consistently high standard. Working closely with residents, contractors and internal stakeholders, you will manage projects from diagnosis through to completion, ensuring compliance with statutory requirements, health and safety legislation and best practice standards. You will also play a leading role in complaint resolution, disrepair case management and service improvement initiatives as we continue to strengthen our response to damp and mould in preparation for changing regulatory requirements.

ABOUT YOU

• Carry out detailed damp, mould and condensation inspections and surveys.
• Diagnose complex building defects and identify practical, cost-effective solutions.
• Prepare specifications, schedules of work, technical reports and estimates.
• Lead and manage a team of surveyors, ensuring performance, quality and customer service standards are achieved.
• Manage contractors, consultants and specialist suppliers to deliver high-quality outcomes.
• Oversee projects from inception through to completion, including procurement and contract management.
• Provide technical advice on damp and mould, building defects, disrepair and building pathology.
• Manage complaints and disrepair cases, ensuring timely and effective resolution.
• Monitor contractor performance and ensure works are completed to specification.
• Ensure compliance with health and safety legislation, CDM Regulations and relevant housing standards.
• Manage budgets and validate contractor payments and quotations.
• Build positive relationships with residents and stakeholders whilst dealing effectively with challenging situations.
• Analyse performance data and contribute to service improvements, policy development and strategic planning.
• Deputise for the Disrepair, Damp & Mould Manager when required.

OUR BENEFITS

• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• Flexible working: available upon request, subject to operational requirements.
• Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated.
• A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
• 25 days holiday rising to 31 days (depending on Local Government service)
• An extensive range of learning and development opportunities
• Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues
• Season ticket loans and discounts for public transport
• Cycle to Work scheme
• Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
• Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
• Discounted Health and Fitness membership
• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union

Closing date for receipt of applications: Sunday 6 September 2026

Interviews will be held week commencing: 7 and 14 September 2026

Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date

Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board | Hertfordshire County Council

We are changing.

Stevenage Borough Council is undergoing Local Government Reorganisation (LGR). If you are employed by Stevenage Borough Council on 1 April 2028, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles. LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better.

To find out more, visit Local Government Reorganisation | Shaping Hertfordshire's Future

Stevenage Borough Council is committed to Equal Opportunities for All.