Maintenance Surveyor

"Stevenage Borough Council"; Stevenage; On-site; GBP 46,000 - 49,000; Full time

Benefits offered by this job

Pension Scheme

Flexible working

25 days holiday rising to 31 days

Learning and development opportunities

Employee Assistance Programme

Cycle to Work scheme

CSSC discounts

Staff discounts

Job summary

Stevenage Borough Council in Stevenage seeks a Maintenance Surveyor to provide specialist repair and maintenance expertise on complex issues, guiding the Repairs Team and reducing council liability.

You will assess defects, prepare costed specs, monitor contractor performance, and ensure compliance with tenancy and statutory obligations, with hybrid working and a generous pension.

Qualifications

• Inspect and diagnose defects in building fabric/services.
• Produce costed specifications and schedules of work.
• Ensure quality and regulatory compliance of Repairs Team outputs.
• Supervise works in progress and monitor performance.
• Evaluate contractor invoices and variations per regulations.
• Respond to residents and manage housing disrepair cases.
• Instruct specialist contractors with clear briefs.
• Maintain budgets and monitor spend against parameters.
• Provide technical support on insurance claim investigations.
• Ensure statutory duties compliance (asbestos, legionella, fire).

Responsibilities

• Inspect defects and diagnose issues in building fabric and services.
• Prepare costed specifications and schedules of work.
• Oversee contractor work and DLO performance for quality.
• Issue variation orders and manage invoices for payment.
• Respond to resident inquiries and manage disrepair cases.
• Survey properties and arrange appointments with residents.
• Monitor budget and ensure spend stays within limits.
• Provide technical guidance on insurance claims and statutory compliance.

Skills

Inspect defects

Costed specifications

Quality compliance

Supervise works

Contractor management

Budget monitoring

Disrepair investigations

Insurance claim support

Leasehold compliance

Surveying expertise

Job description

JOB TITLE Maintenance Surveyor

POST NUMBER 014894

WEEKLY WORKING HOURS 37

SALARY RANGE £46,142 to £49,282 pa – pro rata for hours worked

TYPE OF CONTRACT Permanent

LOCATION Stevenage / Hybrid

ABOUT THE ROLE

To provide specialist professional repair & maintenance expertise and guidance around complex matters by utilising qualified surveying expertise and minimising the Council’s liability

To ensure the repairing obligations to residents are delivered within the terms of its tenancy agreements, leases and statutory obligations.

ABOUT YOU

• Inspect & diagnose defects in building fabric/services
• Produce costed specifications and schedules of work instructions to remedy defects
• Be responsible for quality and compliance of work delivered by Repairs Team including contractor work and to negate the risk of damage to property and people.
• Supervise works in progress
• Monitor contractor and Direct Labour Organisation (DLO) performance
• Issue variation orders and further instructions as and when required
• Evaluate, approve or reject claims and invoices received from contractors in accordance with SBC’s financial regulations
• Inspect and sign off completed work and deal with substandard works.
• Investigate and respond to residents enquiries in a timely manner in accordance with service standards
• Manage complaints and Housing Disrepair investigations in line with the housing disrepair pre action protocol and take action to remedy in line with SBC complaints procedure.
• Take ownership and proactively formulate a response including analysing trends, communicating with customers face to face, on the telephone, letter or email to resolve and close complaints effectively, meeting organisational deadlines.
• Arrange appointments with residents to survey properties.
• Instruct and manage specialist contractors with clear written briefs, whilst providing legislative and regulatory technical support and guidance to DLO
• Keep contractor spend to a minimum, reviewing contractor quotes to ensure accuracy. Scrutinise and verify variations and invoices before approving and processing for payment.
• Ensure all submitted invoices are coded to the correct expenditure code and are dealt with in accordance with SBC requirements and that all costs are recovered in line with Financial Regulations.
• Investigate discrepancies in specification against invoice, attending site to inspect / post inspect work delivered ensuring full compliance is met.
• Obtain and evaluate quotations received from external contractors and issue works orders.
• Monitor and work within set budget parameters.
• Provide technical expertise in relation to insurance claim investigation in line with policy.
• Produce relevant documentation to enable the preparation of s20 leasehold consultation as necessary.
• Undertake assessments to establish compliance within statutory duties in relation to (but not limited to) asbestos, legionella, fire.
• Using own initiative within Council guidelines, handle complex issues, providing services which are in line with best practice, legislation and best value for money (VFM).

OUR BENEFITS

• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• Flexible working: available upon request, subject to operational requirements.
• Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated.
• A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
• 25 days holiday rising to 31 days (depending on Local Government service)
• An extensive range of learning and development opportunities
• Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues
• Season ticket loans and discounts for public transport
• Cycle to Work scheme
• Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
• Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
• Discounted Health and Fitness membership
• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union

Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board | Hertfordshire County Council

Stevenage Borough Council is committed to Equal Opportunities for All