Lead Surveyor – Damp & Mould

Stevenage Borough Council; Stevenage; On-site; GBP 50,000 - 52,000; Full time

Benefits offered by this job

Pension scheme

Flexible working

Job share opportunities

Leave allowances

Learning and development opportunities

Employee Assistance Programme

Season ticket loans

Cycle to Work scheme

Stevenage Credit Union

Employee Discounts

Health and Fitness membership

Trade Unions

Job summary

Stevenage Borough Council is seeking an experienced Lead Surveyor - Damp & Mould to lead our damp, mould and condensation service across the housing stock in Stevenage. You will manage a team of surveyors, oversee complex cases, provide technical direction, and ensure work is delivered to high standards in compliance with health and safety and statutory requirements.

This permanent role offers a competitive salary, pension scheme and opportunities for flexible working and service improvement in

Qualifications

• Carry out detailed damp, mould and condensation inspections and surveys.
• Diagnose complex building defects and identify practical, cost-effective solutions.
• Prepare specifications, schedules of work, technical reports and estimates.
• Lead and manage a team of surveyors, ensuring performance, quality and customer service standards.
• Manage contractors, consultants and specialist suppliers to deliver high-quality outcomes.
• Oversee projects from inception through to completion, including procurement and contract management.
• Provide technical advice on damp and mould, building defects, disrepair and building pathology.
• Manage complaints and disrepair cases, ensuring timely and effective resolution.
• Monitor contractor performance and ensure works are completed to specification.
• Ensure compliance with health and safety legislation, CDM Regulations and relevant housing standards.
• Manage budgets and validate contractor payments and quotations.
• Build positive relationships with residents and stakeholders whilst dealing effectively with challenging situations.
• Analyse performance data and contribute to service improvements, policy development and strategic planning.
• Deputise for the Disrepair, Damp & Mould Manager when required.

Responsibilities

• Lead the delivery of the damp, mould and condensation service within the Housing Property Services Team.
• Manage a team of surveyors and oversee complex cases to provide expert technical guidance.
• Oversee projects from diagnosis through to completion, including procurement and contract management.
• Ensure works comply with statutory requirements, health and safety legislation and best practice standards.
• Handle complaint resolution and disrepair case management and drive service improvements.

Job description

\"JOB TITLE Lead Surveyor – Damp and Mould\"

POST NUMBER 009364

WEEKLY WORKING HOURS 37

SALARY RANGE £50,269 to £52,413 pa – pro rata for hours worked

TYPE OF CONTRACT Permanent

LOCATION Stevenage

About The Role

Stevenage Borough Council is committed to providing safe, healthy and high-quality homes for our residents. We are seeking an experienced and motivated Lead Surveyor - Damp & Mould to lead the delivery of our specialist damp, mould and condensation service within our Housing Property Services Team.

This is a key leadership position responsible for managing the Council's approach to damp and mould across its housing stock, ensuring residents receive a professional, proactive and customer-focused service. You will lead a team of surveyors, oversee complex cases and provide technical expertise to identify defects, develop practical solutions and ensure works are delivered to a consistently high standard.

Working closely with residents, contractors and internal stakeholders, you will manage projects from diagnosis through to completion, ensuring compliance with statutory requirements, health and safety legislation and best practice standards. You will also play a leading role in complaint resolution, disrepair case management and service improvement initiatives as we continue to strengthen our response to damp and mould in preparation for changing regulatory requirements.

About You

The successful candidate will have the ability to:

• Carry out detailed damp, mould and condensation inspections and surveys.


• Diagnose complex building defects and identify practical, cost-effective solutions.


• Prepare specifications, schedules of work, technical reports and estimates.


• Lead and manage a team of surveyors, ensuring performance, quality and customer service standards are achieved.


• Manage contractors, consultants and specialist suppliers to deliver high-quality outcomes.


• Oversee projects from inception through to completion, including procurement and contract management.


• Provide technical advice on damp and mould, building defects, disrepair and building pathology.


• Manage complaints and disrepair cases, ensuring timely and effective resolution.


• Monitor contractor performance and ensure works are completed to specification.


• Ensure compliance with health and safety legislation, CDM Regulations and relevant housing standards.


• Manage budgets and validate contractor payments and quotations.


• Build positive relationships with residents and stakeholders whilst dealing effectively with challenging situations.


• Analyse performance data and contribute to service improvements, policy development and strategic planning.


• Deputise for the Disrepair, Damp & Mould Manager when required.

Our Benefits

• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants


• Flexible working: available upon request, subject to operational requirements.


• Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated.


• A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.


• 25 days holiday rising to 31 days (depending on Local Government service)


• An extensive range of learning and development opportunities


• Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues


• Season ticket loans and discounts for public transport


• Cycle to Work scheme


• Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.


• Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)


• Discounted Health and Fitness membership


• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union