Lead Support Worker

TN United Kingdom; Ipswich; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading organization in Ipswich is seeking a part-time Lead Support Worker to assist individuals with complex mental health needs. The role involves supporting skill development for independent living and managing referrals. Benefits include flexible hours, a health cash plan, and career development opportunities.

Benefits

34 days of leave (rising to 39)

Health cash plan

Discounts on shopping, holidays, and days out

Career development opportunities

Wellbeing support

Qualifications

• Experience in supported housing, mental health, substance misuse, learning disabilities, or autism.
• Must have a vehicle insured for business purposes.

Responsibilities

• Support customers with complex mental health needs.
• Assist with daily activities and skill development.
• Manage referrals and support customers through crises.

Skills

Passion for supporting individuals

Experience in creating support plans

Ability to work independently

Calm under pressure

Resilience

Job description

Lead Support Worker - Ipswich, Suffolk

Temporary position until the end of October 2025, part-time (32.5 hours per week). Pay: £13.21 to £13.63 per hour, plus benefits including a Health Cash Plan.

About the Role: As a Lead Support Worker (Support Coordinator), you will support customers with complex mental health needs to develop skills for independent living. Your daily tasks may include assisting with daily activities, supporting skill development (e.g., cooking, shopping, budgeting), arranging community activities, managing referrals, and supporting customers through crises.

What We Expect:

• Passion and experience in supporting individuals to live their best lives.
• Experience in creating support plans and coordinating referrals.
• Ability to work independently, remain calm under pressure, and be resilient.
• Experience in supported housing, mental health, substance misuse, learning disabilities, or autism.
• Must have a vehicle insured for business purposes (mileage paid).

Team and Working Conditions: Flexible hours with a rolling rota, including days, evenings, weekends, and bank holidays. Shifts typically run from 9 am to 5/6 pm, 2 pm to 11 pm, or sleep-in shifts. Regular team meetings and training sessions are part of the schedule. Use of technology for support plans and online learning is required. An Enhanced DBS check will be paid for.

Our Values and Diversity: We foster an inclusive environment supporting multicultural, LGBTQIA+, and disability networks, encouraging everyone to be their true selves.

Benefits: 34 days of leave (rising to 39), a health cash plan, discounts on shopping, holidays, and days out, career development opportunities, and wellbeing support. More details available on our website.

How to Apply: Click 'APPLY NOW' for the detailed job description, more about us, and application guidance. We may close applications early, so apply promptly. For reasonable adjustments during the process, contact [emailprotected].