Lead Support Worker

DIMENSIONS CYMRU LIMITED; Ash Vale; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Competitive pay with overtime uplift

Flexible shift patterns

30 days annual leave

Career progression

Discounts – retail and entertainment

Life assurance and company pension

Industry leading training

Enhanced DBS paid for by us

Job summary

Dimensions is seeking a Lead Support Worker in Ash Vale (GU16) to lead a small team and support five adults with learning disabilities. You will coach staff, deliver person-centred care, and work with locality management to drive positive outcomes.

You will use Activate and Active Support approaches to empower individuals, help them build independence and develop new skills, while ensuring high-quality daily support and a positive team culture.

Qualifications

• Leadership with empathy and confidence
• Calm, positive approach to supporting colleagues
• Motivated by making a meaningful difference and empowering others
• Balancing hands-on support with mentoring and guiding team members
• Clear communication and constructive feedback
• Build trusting relationships with families and colleagues
• Willingness to learn and follow standard practices
• Training will be provided in-house

Responsibilities

• Lead a team to deliver person-centred care for five adults with learning disabilities
• Coach and mentor support workers, sharing good practice with the team
• Contribute to reviews, continuous improvement and regulatory standards
• Support daily routines (personal care, medication, meals, shopping, home upkeep)
• Use Activate and Active Support to set meaningful goals and measure progress
• Build strong relationships with families, circles of support and colleagues

Skills

Empathy

Leadership

Communication

Mentoring

Job description

D019663

£14.83 Per Hour

Ash Vale

England, South East England, Surrey

Permanent

Hours per week: 37.5

Closing Date: October 20, 2026

Lead Support Worker - Ash Vale/Mytchet (GU16)

Full Time - 37.5 hours per week

Shifts: Earlies/Lates/Alternate Weekends and Sleep Ins

About Dimensions

Bring your passion, leadership and heart to a role where your impact truly counts. As a Lead Support Worker, you’ll help others grow—both the people we support and the colleagues you’ll coach along the way. With the support of your locality management team, you’ll empower others to achieve meaningful goals, build independence and create positive change every single day.

About the role

You’ll be working in a warm, friendly home supporting five adults (2 ladies and 3 gents) aged 40–70, each with learning disabilities and their own personalities, routines, and interests.As a Lead Support Worker,you’llplayan important rolein ensuring the people we support receive high-quality, person-centred care. Working closely with your locality manager and assistant locality manager,you’llbe supported while also becoming a trusted guide for your colleagues. This role blends hands‑on support with leadership, offering you the chance to make a meaningful difference every day.

Your work will be varied and rewarding. You’ll help people build independence, develop new skills and make choices that reflect the life they want to live. Using approaches such as Activate and Active Support, you’ll set meaningful goals and recognise the potential in everyday moments. You’ll support with daily routines—from personal care and medication to meal preparation, shopping and maintaining a comfortable home—ensuring each person feels respected and involved in their own support.

Alongside this, you’ll play a key part in coaching and mentoring support workers. You’ll share good practice, offer mindful feedback and help create a positive, inclusive team culture. You’ll contribute to reviews, support continuous improvement and work in line with Dimensions’ values, policies and regulatory standards. Building strong relationships with families, circles of support and colleagues will be central to your role..

If you’re someone who leads with compassion, enjoys empowering others and finds purpose in helping people live fulfilling lives, you’ll feel valued and inspired in this role.

About youYou will be a great fit for this role if you:

• Lead with empathy, confidence and a genuine desire to help people live the lives they choose.
• Bring a calm, positive and steady approach to supporting both colleagues and the people we support.
• Are motivated by making a meaningful difference and empowering others to grow.
• Enjoy balancing hands‑on support with mentoring and guiding other team members.
• Communicate clearly, offer constructive feedback, and naturally lead by example.
• Build strong, trusting relationships with families, colleagues and the people we support.
• Are open to learning, willing to try new approaches and committed to good, consistent practice.
• Appreciate being part of a team where everyone’s ideas and contributions matter.
• A willingness to learn— we’ll provide full training.
• Motivation to help people build independence and confidence, whether they are colleagues or the people we support.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Use of AI in the recruitment process:

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.
If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place.