Lead Standards Assurance & QA Oversight

Reed Talent Solutions; Cambridgeshire and Peterborough; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Pension scheme

Interest-free season ticket loan

Cycle to work

Eye tests & flu jabs

Give as you earn

EAP

Family and sick pay

Volunteer days

Recognition scheme

Retail discounts

Job summary

Money and Pensions Service (MaPS) is seeking a Standards Assurance Assessor to deliver independent assurance within the SAM framework. You will test, validate and gather evidence to ensure third‑party assessments meet MaPS Standards and regulatory expectations.

You will also support IQAS oversight, calibration with partners and escalation of identified issues, contributing to governance through defensible evidence and continuous improvement across assurance activities.

Qualifications

• Knowledge of debt advice services and regulatory requirements.
• Experience in quality assurance, assurance or regulatory environments.
• Ability to assess evidence against standards, frameworks or methodologies.

Responsibilities

• Deliver assurance activity in line with the Standards Assurance Model (SAM).
• Test, validate and review evidence of assurance outputs.
• Ensure consistent interpretation and application of MaPS Standards.
• Provide objective, evidence-based findings on service performance and quality.
• Conduct independent IQAS checks for accuracy and alignment with MaPS Standards.
• Identify variances in scoring, interpretation or methodology and escalate where required.
• Support calibration between MaPS, IQAS and delivery partners.
• Support appeals oversight with the independent provider and review outcomes.
• Produce defensible evidence for governance, audit and regulatory purposes.
• Support continuous improvement of SAM methodologies.
• Collaborate with Standards Assurance Managers and wider teams.
• Engage with delivery partners and external assurance providers.
• Actively participate in calibration activity to ensure consistent interpretation.

Skills

Debt advice knowledge

Regulatory requirements

QA/assurance experience

Attention to detail

Evidence-based decisions

Written and verbal communication

Job description

Money and Pensions Service (MaPS) is seeking a Standards Assurance Assessor to deliver independent assurance within the SAM framework. You will test, validate and gather evidence to ensure third‑party assessments meet MaPS Standards and regulatory expectations.

You will also support IQAS oversight, calibration with partners and escalation of identified issues, contributing to governance through defensible evidence and continuous improvement across assurance activities.