Lead Sommelier & Wine Program Leader

Ennismore International Management Limited; Greater London; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Biannual company socials

Exclusive staff rates and F&B across E

Birthday day off

Food during shift

Pension, health cash plan & life cover

28 days holiday incl bank holidays

Recommend-a-friend bonus

Job summary

Maison Estelle, a private members’ club in a Grade I-listed Mayfair townhouse, is seeking an experienced Sommelier to lead the wine program and deliver a hosted, discreet experience for our members.

You will manage day-to-day wine operations, provide direction to the Sommelier team during service, curate the wine list, advise members on pairings, maintain cellar stock, and ensure service excellence, safety standards and brand standards at all times.

Qualifications

• WSET Level 3 or Diploma.
• At least 2 years proven experience in a Sommelier role within luxury hospitality.
• Excellent time-management and prioritisation during busy periods.
• Obsessive about wine.
• Inspiring leader able to run the Wine department.
• Balance between methodical approach and flexibility for deadlines.
• Excellent communication with colleagues, management and front of house.
• Genuine passion for hospitality and hosting.

Responsibilities

• Manage day-to-day operations within the wine areas, delivering an exceptional hosted experience for members.
• Provide direction to the Sommelier team during service.
• Ensure the restaurant is set up and closed accurately; mise en place prepared on time.
• Keep wine areas, FF&E, silver, glass, porcelain clean and in good order.
• Proactively manage member complaints and follow up to ensure satisfaction.
• Help achieve budgeted wine costs, sales, stock, labour costs and profitability.
• Deliver department control procedures ensuring safe delivery of wine products in line with UK food safety and health & safety legislation.
• Be aware of members and tailor service accordingly.
• Ensure till systems and payments align with SOPs.
• Recommend food and wine pairings to members and advise on wines based on tastes.
• Maintain in-depth knowledge of the wine list to inform members about varieties and prices.
• Ensure wines are served at the right temperature and proper glassware.
• Store open bottles properly to maintain taste and quality.
• Manage wine cellar and stock levels.
• Train junior colleagues on available wines and brand knowledge.

Skills

Time-management

Wine obsession

Leadership

Process-driven

Communication

Hospitality focus

Customer service

Wine knowledge

Education

WSET Level 3 or Diploma

Job description

Maison Estelle, a private members’ club in a Grade I-listed Mayfair townhouse, is seeking an experienced Sommelier to lead the wine program and deliver a hosted, discreet experience for our members.

You will manage day-to-day wine operations, provide direction to the Sommelier team during service, curate the wine list, advise members on pairings, maintain cellar stock, and ensure service excellence, safety standards and brand standards at all times.