Lead Server – Luxury Dining & Wine Expert

Parker's Tavern; Cambridge; Remote; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free meals on duty

Room and F&B discounts across Marriott

Refer a friend bonus up to £400

Job summary

University Arms in Cambridge is seeking an evening Head Server for Parker's Tavern to lead service from dinner through to late service, ensuring memorable guest experiences. You will work as part of a team to deliver exceptional service, develop the team, and maintain high standards across dining periods.

The ideal candidate will have senior server or section leader experience in luxury dining, strong guest engagement and wine knowledge, and the flexibility to work evenings, weekends, and public

Qualifications

• Senior server or section leader experience in premium or luxury dining.
• Excellent guest engagement and communication skills.
• Confident, organized and proactive during busy service periods.
• Strong wine and beverage knowledge or willingness to develop it.
• Flexible to work evenings, weekends and public holidays.

Responsibilities

• Run the shift in the absence of the restaurant leaders.
• Deliver exceptional, personalised service to all guests.
• Lead and mentor servers and runners during service.
• Manage your section efficiently, ensuring smooth and polished service flow.
• Take accurate orders, advise on menu items, and confidently upsell where appropriate.
• Support with opening and closing duties, including floor setup and breakdown.
• Maintain strong communication with the kitchen and bar teams.
• Handle guest requests, feedback, and complaints with professionalism.
• Ensure compliance with hygiene, safety, and service standards.
• Support training, onboarding, and continuous development of the service team.
• Close and cash up in the absence of the restaurant leaders.

Skills

Senior server

Head waiter

Section leader

Guest engagement

Communication

Job description

University Arms in Cambridge is seeking an evening Head Server for Parker's Tavern to lead service from dinner through to late service, ensuring memorable guest experiences. You will work as part of a team to deliver exceptional service, develop the team, and maintain high standards across dining periods.

The ideal candidate will have senior server or section leader experience in luxury dining, strong guest engagement and wine knowledge, and the flexibility to work evenings, weekends, and public