Guest Experience Champion – Breakfast & Lunch

Parker's Tavern; Cambridge; Sur place; GBP 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Free meals on duty

Team Member Parties

Room and F&B discounts across Marriott

Résumé du poste

Parker's Tavern within University Arms Hotel in Cambridge is seeking a Front of House Team Member for breakfast and lunch. You will be the face of the venue, delivering friendly, efficient service and creating a welcoming dining atmosphere.

Work closely with kitchen and service teams to ensure smooth operations and an exceptional guest experience. We value flexibility, a proactive attitude, and a commitment to high presentation and hospitality standards.

Qualifications

• Friendly, approachable and guest-focused.
• Excellent communication skills.
• Energetic and able to work in a fast-paced environment.
• Team-oriented with a positive, proactive attitude.
• Willingness to work varied shifts, including weekends.
• Previous hospitality or food service experience is desirable.

Responsabilités

• Greet and serve guests with a warm, welcoming attitude.
• Prepare and serve breakfast and lunch items to a high standard.
• Set up and clear dining areas, maintaining a clean and inviting space.
• Collaborate with kitchen and front-of-house teams to ensure smooth service.
• Respond to guest requests promptly and resolve issues to ensure satisfaction.
• Maintain strong product knowledge of drinks and bar offerings.
• Flexibly take on additional tasks to meet guest needs.

Connaissances

Guest service

Communication

Teamwork

Hospitality knowledge

Description du poste

Parker's Tavern within University Arms Hotel in Cambridge is seeking a Front of House Team Member for breakfast and lunch. You will be the face of the venue, delivering friendly, efficient service and creating a welcoming dining atmosphere.

Work closely with kitchen and service teams to ensure smooth operations and an exceptional guest experience. We value flexibility, a proactive attitude, and a commitment to high presentation and hospitality standards.