Lead Retail Sales Advisor - Decor Centre

Brewers Decorator Centres; Bury St Edmunds; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

33 days holiday

Life assurance

Pension scheme

Stream app

Employee assistance

Virtual GP

Medicash

Colleague discounts

Cycle to Work

Season Ticket Loan

Holiday Homes access

Job summary

Brewers Decorator Centre in Bury St Edmunds is recruiting a Senior Retail Sales Advisor to deliver outstanding customer service in-store and support the Branch Manager. The role covers 40 hours per week over five days, Monday to Friday with Saturdays on a rota, and includes deputising duties.

The salary is £29,500 per annum plus pension and company benefits. The new store opened in August 2026; Brewers Decorator Centres offer extensive development and a wide range of decorating materials across

Qualifications

• Experience in a retail environment with supervisory or team-leader potential.
• Excellent customer service and communication skills to translate needs into recommendations.
• Motivated and driven to deliver high standards of service and sales.
• Approachable and friendly, able to support colleagues and customers alike.
• Able to motivate and inspire others while performing independently when needed.
• Willing to learn about products and progress within the industry.

Responsibilities

• Assist the Branch Manager with developing the branch and team, deputising in their absence.
• Provide exceptional service to customers in branch to uphold Brewers' reputation.
• Handle keyholder responsibilities, cashing up and supervisory tasks.
• Allocate work to the team, keeping them motivated and driven.
• Use product knowledge to recommend the best products for customers.
• Plan and agree sales forecasts with the Branch Manager in line with targets.
• Ensure orders and enquiries are handled promptly and followed up.
• Assist with stock maintenance and stock requests within the branch network.
• Build relationships with customers to identify needs and provide comprehensive service.
• Promote seasonal items and merchandising to increase visibility and sales.
• Support with stock and merchandising as required.

Skills

Retail experience

Team leadership

Customer service

Motivation and drive

Communication skills

Team collaboration

Willingness to learn

Job description

Brewers Decorator Centre in Bury St Edmunds is recruiting a Senior Retail Sales Advisor to deliver outstanding customer service in-store and support the Branch Manager. The role covers 40 hours per week over five days, Monday to Friday with Saturdays on a rota, and includes deputising duties.

The salary is £29,500 per annum plus pension and company benefits. The new store opened in August 2026; Brewers Decorator Centres offer extensive development and a wide range of decorating materials across