Retail Decor Advisor - Customer-Focused Specialist

Brewers Decorator Centres; Margate; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Competitive salary

Holiday entitlement: 33 days incl. BH

Life assurance

Pension contribution

Cycle to Work

Staff discounts

Medicash

Virtual GP

Employee Assistance Programme

Uniform

Profit related pay (after a qualifying

Job summary

Brewers Decorator Centres in Margate is seeking a friendly Retail Sales Advisor to provide exceptional service to customers in branch and support the branch and its delivery service. Previous product knowledge is helpful but training will be provided to succeed in this role.

The position offers a 40-hour work week, Monday to Friday with Saturdays on a rota, and a salary of £28,136 per annum plus pensions and benefits. The branch hours are 7am-5pm weekdays and 8am-5pm Saturdays.

Qualifications

• Exceptional customer service and communication skills.
• Approachable, friendly personality, helpful to customers and colleagues.
• Willing to attend training to become a Fire Marshall and/or First Aider if required.
• Keen to learn, develop skills, and progress within the industry.

Responsibilities

• Provide exceptional service to customers in branch, delivering on Brewers service reputation.
• Use product knowledge to provide recommendations and help customers find the best product for their needs.
• Mix paint for customers, process specialist orders, and request special stock within the branch network.
• Develop sales of wallpaper, paint and fabric.
• Build relationships with customers to fully identify their needs and deliver a comprehensive service.
• Promote seasonal and special items and merchandize to increase visibility and sales.
• Assist with stock maintenance in the branch and unload deliveries.

Skills

Customer service

Communication skills

Team player

Willing to training

Retail experience

Job description

Brewers Decorator Centres in Margate is seeking a friendly Retail Sales Advisor to provide exceptional service to customers in branch and support the branch and its delivery service. Previous product knowledge is helpful but training will be provided to succeed in this role.

The position offers a 40-hour work week, Monday to Friday with Saturdays on a rota, and a salary of £28,136 per annum plus pensions and benefits. The branch hours are 7am-5pm weekdays and 8am-5pm Saturdays.