Lead Promotions Coordinator - FTC

Booker; Watford; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Colleague discount

Tesco discounts

Mobile discounts

Discounts on insurance

Health & wellbeing support

Job summary

Booker in Watford is seeking a Lead Promotions Coordinator to support and lead a team of Promotions Coordinators. This role combines people leadership with hands-on operational responsibilities to ensure accurate, timely promotional activity.

You will work across Category, Trading, Finance and Operations to deliver promotions from setup to delivery while maintaining high standards and continuous improvement. Strong relationship-building is essential.

Qualifications

• Experience leading teams in an operational, administrative or commercial environment.
• Ability to build positive relationships and work towards shared goals.
• Strong organisational skills with competing priorities and deadlines.
• Excellent attention to detail and accuracy.
• Experience working with data, systems and administrative processes.
• Strong communication and numerical skills.

Responsibilities

• Provide day-to-day coaching, guidance and direction to Promotions Coordinators.
• Prioritise workloads and ensure activities are delivered on time.
• Create promotional deal sets with Category teams and load into SAP.
• Maintain promotional master files and pricing data to deadlines.
• Proofread marketing materials and coordinate amendments with teams.
• Collaborate with Category Managers on ad hoc promotional requests.
• Support pricing changes following Chancellor's Budgets.
• Contribute to Seasonal Pre-Sell campaigns with ranges and price files.
• Investigate and resolve overcharge queries as needed.
• Assist with supplier invoice queries including advertising and gate fees.

Skills

People leadership

Stakeholder management

Organisational skills

Detail orientation

Data handling

MS Excel

Job description

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About the role

We have an exciting opportunity for a Lead Promotions Coordinator to join our team in Watford.

This role is ideal for an experienced Coordinator, Team Leader or Supervisor looking to combine people support with hands on operational responsibility.

As the most senior member of the Promotions Coordinator team, you'll play a key role in supporting the day-to-day operation, helping to prioritise workloads, resolve issues, share knowledge and ensure promotional activity is delivered accurately and on time.

Working closely with Category, Trading, Finance, Operations and other teams across the business, you'll help ensure promotional and pricing activity runs smoothly from initial set-up through to delivery. Alongside supporting and developing colleagues, you'll remain actively involved in the detail, helping to maintain accuracy, meet deadlines and continuously improve the way we work.

We're looking for someone who enjoys working with people, building strong relationships and leading by example. You'll be comfortable getting into the detail when required while helping the wider team stay organised, focused and delivering high-quality results.

You will be responsible for

• Supporting, coaching and developing the Promotions Coordinators, providing day-to-day guidance and direction.
• Helping to prioritise workloads and ensure activity is delivered accurately and within agreed timescales.
• Building promotional deal sets alongside Category teams and ensuring these are accurately loaded into SAP.
• Maintaining promotional master files and pricing data in line with agreed deadlines.
• Proofreading marketing materials, coordinating amendments and resolving issues with relevant teams.
• Working closely with Category Managers to deliver ad hoc promotional requirements and requests.
• Supporting the planning and communication of pricing changes resulting from Chancellor's Budgets.
• Providing input and support for Seasonal Pre-Sell campaigns, including range and price files.
• Investigating and processing overcharge queries where required.
• Supporting supplier invoice queries, including advertising and gate fees.

You will need

• Experience supporting, coaching, mentoring or leading colleagues within an operational, administrative or commercial environment.
• The ability to build positive working relationships and bring people together to achieve shared goals.
• Strong organisational skills with the ability to manage competing priorities, meet deadlines and support others to do the same.
• Excellent attention to detail and a commitment to maintaining high levels of accuracy.
• Experience working with data, systems and administrative processes.
• Strong verbal, written and numerical skills.
• Confidence communicating and building relationships with stakeholders across different areas and levels of the business.
• A collaborative and supportive approach, with a willingness to share knowledge and help others succeed.
• A proactive and solutions focused mindset, with the determination to see tasks through to completion.
• Good knowledge of Microsoft Office 365, particularly Excel.
• The ability to balance team support responsibilities with hands-on operational work in a fast paced environment.
• Previous retail or wholesale experience would be beneficial.
• Experience using SAP would be advantageous.