Lead Payments Programme Manager

sunday; Greater London; Hybrid; GBP 65,000 - 75,000; Full time

Benefits offered by this job

Salary: £65-75,000

Stock Options

Great London office with hybrid work

Free Vacation Policy

Employer-Covered Health Insurance

Job summary

sunday is seeking a Lead Payments Programme Manager to be the effective number two to the Payments leadership, shaping priorities and linking local programmes to our global payments architecture. You will lead complex initiatives from discovery through launch, adoption and measurement, working with Product, Engineering, Finance, Legal, Operations, Sales and external partners.

Right to work in France required. Join early, grow fast, and shape the journey at sunday.

Qualifications

• Significant experience owning complex payments programmes.
• End-to-end delivery from problem framing to launch and impact.
• Strong understanding of payment flows, partners and models.
• Ability to manage senior stakeholders and external partners.
• Comfort navigating regulatory, risk and operational complexity.
• Strong analytical and written communication skills.

Responsibilities

• Own the payments portfolio and territorial priorities, identifying high-impact opportunities.
• Lead the launch of new payment products from business case through adoption.
• Assess programmes against global architecture and priorities, with trade-off analyses.
• Coordinate cross-functional delivery across Product, Engineering, Finance, Legal, Operations, Sales.
• Manage relationships with PSPs, acquirers, banks and fintech partners.
• Build governance, operating rhythms and decision-making for fast-moving programmes.
• Connect delivery to business impact: adoption, revenue, performance, risk, outcomes.
• Use data and experimentation to validate priorities and improve propositions.
• Help shape and grow the payments programme-management operating model.

Skills

Payments programme ownership

End-to-end delivery

Payments flows knowledge

Stakeholder management

Regulatory and risk awareness

Analytical communication

Job description

About Us

sunday is building the fastest, simplest way to pay in restaurants. With a quick scan of a QR code, diners can pay, tip, and leave in about 10 seconds. We believe great products should feel obvious, not complicated, and we focus relentlessly on keeping things simple while earning trust from restaurants and guests at every interaction. Today, sunday powers payments in thousands of restaurants across the US, UK, and France, helping operators turn tables faster, increase tips, and unlock valuable insights. We push ourselves to go beyond what’s expected, building with ownership, moving fast, and scaling with ambition as we tackle our biggest growth opportunity in the US.

About the Role

As Lead Payments Programme Manager, you will be the effective number two to the Payments leadership team. You will define priorities, connect local programmes to sunday's global payments architecture, and lead complex initiatives from discovery and business case through launch, adoption and measurement.

You will work closely with Product, Engineering, Finance, Legal, Operations, Sales, Commercial and external financial partners. Over time, you may also help build and lead a team of programme managers.

Right to work in France required.
Join early, grow fast, and shape the journey!

Key Responsibilities

• Own the payments portfolio and territorial priorities, identifying the highest-impact opportunities across architecture, optimisation, monetisation and new products.

• Lead the launch of new payment products and solutions, from opportunity framing and business case through design, partner selection, implementation, launch and adoption.

• Assess local and territorial payments programmes against sunday's global architecture and priorities, making clear recommendations and trade-offs.

• Coordinate cross-functional delivery across Product, Engineering, Finance, Legal, Operations, Sales and Commercial teams, creating clarity on decisions, ownership, risks and next steps.

• Manage relationships with PSPs, acquirers, banks, fintech partners and other suppliers where relevant to delivery.

• Build the governance, operating rhythm and decision-making mechanisms needed to keep complex programmes moving at speed.

• Connect delivery to business impact, including adoption, revenue, payment performance, operational efficiency, risk and customer outcomes.

• Use data, experimentation and structured analysis to validate priorities, learn quickly and improve the payments proposition.

• Help shape the Payments programme-management operating model and, as the organisation grows, support or lead other programme managers.

What success looks like

In your first 30 days, you will:

• Build a clear view of sunday's payments architecture, active programmes, key partners and territorial priorities.

• Present a quantified and qualified view of the three most important initiatives for the next 12 months, including the rationale, expected impact, dependencies and key risks.

• Establish effective working relationships with the main stakeholders across Payments, Product, Engineering, Finance, Legal and Operations.

Within your first four months, you will:

• Take one of the priority initiatives from ideation through delivery as a measurable pilot or A/B test.

• Put in place the governance, decision-making and measurement needed to evaluate the initiative and decide what to scale.

• Demonstrate a clear link between the programme's delivery, adoption and business impact.

About You

• Significant experience owning complex programmes in payments, fintech, financial services, marketplaces or another regulated and operationally complex environment.

• A track record of taking initiatives end-to-end, from problem framing and business case through launch, adoption and measurable impact.

• Strong understanding of payment flows, partners and operating models. Relevant experience may include PSP or acquirer migrations, payment routing, local payment methods, payouts, settlement, reconciliation, treasury, monetisation or market expansion.

• The judgement to prioritise a focused portfolio, make trade-offs and stop or reshape work when the expected impact no longer justifies the investment.

• Experience working with senior stakeholders, external financial partners and teams with competing constraints.

• Comfort navigating regulatory, risk, operational and technical complexity, with the ability to make progress without having perfect information.

• Strong analytical and written communication skills. You can turn complex information into a clear recommendation and defend it with data.

• An ownership mindset, bias to action and the ability to create momentum across teams without relying on formal authority.

• A collaborative and pragmatic approach, with the humility to learn quickly and the resilience to keep going when plans change.

What We Offer

• Salary: £65-75,000 based on experience

• Stock Options

• A great office in the heart of London with a balance of in-person and remote work

• Free Vacation Policy

• 100% Employer-Covered Health Insurance

Steps in our Recruitment Process

• Share your story: Application with resume

• Let's get to know each other through a phone screen interview

• Meet with the hiring manager

• Impress your future colleagues with a case study

• Meet with a Leader

• Reference Checks (3 most recent managers)

• Offer: we want you

Thank you for taking the time to apply, and looking forward to getting to know you!

sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).