Lead Operations Shift Manager 4-on 4-off + Quarterly Bonus

The Sofa Delivery Company; Farnborough; Híbrido; GBP 34.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30% discounts on DFS/Sofology products

Wellbeing perks and health services

Career growth and training support

Enhanced leave

Descripción de la vacante

The Sofa Delivery Company in Farnborough is hiring a Shift Manager to lead a high‑performing delivery team in a fast‑paced environment. You will drive daily operations, recruit and train staff, and ensure safe, high‑quality customer deliveries.

You will manage budgets, standards and compliance while supporting the Delivery Manager to strengthen customer relationships and service delivery across the CDC.

Formación

• Proven ability to lead a high performing team.
• Experience with budget management and cost control.
• Strong background in team planning and regulatory compliance.

Responsabilidades

• Oversee daily operations of the Customer Delivery Centre (CDC).
• Recruit, onboard and train new colleagues for delivery excellence.
• Ensure deliveries are completed safely, efficiently and to a high standard.
• Support the Customer Delivery Manager in building customer relationships.
• Coach and develop the team to maximise performance and service levels.

Conocimientos

Team leadership

Budget management

Team management

Planning & compliance

Customer service

Descripción del empleo

The Sofa Delivery Company in Farnborough is hiring a Shift Manager to lead a high‑performing delivery team in a fast‑paced environment. You will drive daily operations, recruit and train staff, and ensure safe, high‑quality customer deliveries.

You will manage budgets, standards and compliance while supporting the Delivery Manager to strengthen customer relationships and service delivery across the CDC.