Luxury Retail Sales Team Lead

Goldsmiths; Cardiff; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

Employee Assistance Programme

Virtual GP service

Share Save Scheme

Birthday Off

Wellbeing Tools

Discount Scheme

Enhanced Maternity Pay

Job summary

Goldsmiths in the UK is seeking a hands-on supervisor to lead a sales team in our luxury showroom. You will drive excellent client experience, mentor staff, and contribute to achieving personal and store targets.

You will build close relationships with clients that last beyond a single sale, representing our brand with confidence and knowledge. Your enthusiasm for watches and jewellery will inspire the team and enhance the in-store experience.

Qualifications

• Experience of supervising a team in a retail environment.
• Strong focus on delivering excellent client experience.
• Excellent communication and interpersonal skills.
• Willingness to learn and build product knowledge.

Responsibilities

• Lead and develop store team to meet personal and store targets.
• Share best practices and develop product knowledge.
• Deliver exceptional client experience and build lasting relationships.

Skills

Supervising a team

Customer service orientation

Excellent communication

Interpersonal skills

Retail knowledge

Luxury retail experience

Product knowledge

Eager to learn

Job description

Goldsmiths in the UK is seeking a hands-on supervisor to lead a sales team in our luxury showroom. You will drive excellent client experience, mentor staff, and contribute to achieving personal and store targets.

You will build close relationships with clients that last beyond a single sale, representing our brand with confidence and knowledge. Your enthusiasm for watches and jewellery will inspire the team and enhance the in-store experience.