Lead Lawyer - Linked & Organised Fraud

Keoghs

Bolton

On-site

GBP 85,000 - 110,000

Full time

11 days ago

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Benefits offered by this job

Davies Incentive Plan

25 days holiday per year

Private Medical Insurance (Bupa)

Wellbeing support programme

Pension Contribution 5%+ 3%

Job summary

Keoghs in Bolton seeks a technical leader to head an Organised Fraud–focused virtual team of counter-fraud lawyers. You will lead for specific Operations, coordinating strategies across cases while engaging with clients and handling teams to ensure delivery.

You will mentor a team, ensure technical quality, and drive development, while building relationships with major insureds and regulators to attract work and grow the practice.

Qualifications

Qualified solicitor or CILEX with necessary practice rights.
Extensive experience handling non-delegated counter-fraud cases.
Ability to analyse trends and devise market-leading strategies.
Experience supervising others and developing talent.
Strong listening, verbal and written communication skills.
Excellent IT skills and proficiency with case management systems.

Responsibilities

Ensure linked & organised and KYO strategies are technically and commercially sound and delivered.
Devising and implementing case strategies and reporting to strategic/technical leads.
Supervise and peer review all handlers in the team.
Utilise Case Management System to progress files from receipt to closure.
Delegate work to team members and manage chargeable hours targets.
Interface with regulators, fraud prevention groups and counsel to coordinate detection and disruption.
Build client partnerships and deliver strategic goals; meet KPIs and client SLAs.
Provide mentoring, training and staff development; manage performance.

Skills

Leadership

Strategic thinking

Communication

Client care

Problem solving

IT skills

Team mentoring

Decision making

Analytical skills

Time management

Education

Qualified solicitor / CILEX with necessary practice rights

Tools

Case Management System

Job description

Description

This role provides an opportunity to develop a technical leadership role, leading an Organised Fraud -focused virtual team of counter-fraud lawyers. You will be acting as the lead handler for specific Linked and Organised Operations; your responsibilities will involve coordinating robust and technical strategies across each Operation whilst working with our Clients and handling team to ensure your strategies are delivered.

Application Deadline

28 September 2026

Department

Legal

Location

Bolton

Description

Working closely with the Head of Linked and Organised, the Counter-Fraud Strategy Director & Technical Manager, you will handle a caseload of Operations and complex counter-fraud cases. You will have direct technical responsibility for a team of counter-fraud handlers and assistants. You will be responsible for the technical quality of the work produced by your team, providing mentoring and training and undertaking any supervision and peer reviews required.

Aside from technical excellence and attracting work, a key part of the role is the leadership, motivation, engagement and technical development of those team members. The role also includes the need to interface with sophisticated senior claims handlers at long-standing insurance clients and responsibility for enhancing and developing Keoghs profile as well as your own as you work towards attracting more work in your own right. Having established strong relationships with existing counter-fraud clients, you will continue to attract work in order to grow and develop your team.

You will also need to work with key industry stakeholders such as regulators, fraud prevention groups and Counsel to coordinate fraud detection, prevention and disruption on your operations.

Key Responsibilities

Key Accountabilities

Strategic Excellence

Ensure that all linked & organised and KYO strategies in your control are technically and commercially sound, effectively deployed and provide innovative and market-leading outcomes for our clients.
Devising and implementing case strategies, ensuring compliance with any KYO or generic strategies, being responsible to strategic and technical leads for the deployment of those strategies.
Thorough consideration of evidence throughout the life of the case, considering the impact on case strategy.
Identifying and escalating any opportunities for strategic litigation and any cases appropriate for complex consideration and referral.

Technical Excellence

Supervision and peer review of all handlers in your team.
Make full use of the firm’s Case Management System in progressing files from receipt to closure.
Delegate appropriate work to team members and ensuring assistants have enough of the appropriate work to achieve chargeable hours targets.
Improve kick out rates
To ensure compliance with the SRA Code of Conduct 2011

Client excellence

Building and developing partnerships with clients to deliver their strategic goals
Ensuring maximum customer satisfaction on all cases dealt with in your team
Ensuring compliance with all internal and client SLA’s
Ensuring accurate and timely completion of all client and internal MI
Achieve both client and internal KPIs
Improve kick out rates
Working with the Quality Lead and Client PCC to Investigate, establish root cause and implementing solutions for client complaints

Leadership

Leadership, motivation, engagement and technical development of the team to ensure achievement of objectives
Taking responsibility for identifying any issues which arise around wellbeing or performance and addressing those issues with support from the Team Leader
Regular communication with the team, including but not limited to setting objectives and personal development plans, checking in monthly to confirm they are on track both in terms of performance and technical progress, ongoing conversations and performance reviews
As you grow and develop your team, contributing to the recruitment and probation process

Financial and cultural excellence

Achieve objectives and financial targets
Adhere to Davies Values

Skills, Knowledge and Expertise

Qualified solicitor / CILEX with necessary practice rights
High level of experience of handling non-delegated counter-fraud cases, with an agreed handling authority matching the requirement of the work
Ability to analyse trends and devise and implement strategies designed to deliver market-leading results
Experience of supervising others, with a strong track record of progressing supervisees.
Positive, confident and enthusiastic
Excellent listening, verbal and written communication skills
Excellent inter-personal and client care skills and experience of building relationships with clients
Excellent IT skills
Ability to prioritise work, keep to deadlines and work under pressure
Ability to win the trust and confidence of others
Ability to make decisions
Ability to maintain concentration and pay attention to detail
Driven to achieve with a track record of achieving all objectives

Benefits

Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Family Cover Private Medical Insurance (Bupa)
Simply Health Care Cash Plan
WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death in Service
Critical Illness Cover
PHI/Income Protection (Private health insurance)
Pension Contribution based 5% Employee / 3% Employer
Employee Resource Groups
Employee Volunteering Programme
Cycle to Work Scheme*
Tech Scheme*
Season Ticket Loan*
Gym Flex*
Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets