Technical Support Lawyer

Davies Group; Bolton; Hybrid; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days holiday + buy/sell 3 days

Family Private Medical Insurance

Wellbeing support

Death in Service

Critical Illness Cover

Pension 5% employee / 3% employer

Cycle to Work Scheme

Tech Scheme

Season Ticket Loan

Gym Flex

Online Discount Sites

Merlin Tickets

Discounts at local retail

Job summary

Davies Group in Bolton seeks a Qualified Solicitor/CILEX to join the Keoghs Casualty team as Technical Support Lawyer. You will lead a group of delegated authority handlers, manage complex EL/PL claims, and mentor colleagues while driving technical excellence and commercial outcomes.

The role involves supervising staff, handling high-value cases up to £100k, contributing to client audits and devising strategies, with opportunities for training, workshops, and client meetings.

Qualifications

• Qualified Solicitor or CILEX with practising certificate.
• Experience handling EL/PL files.
• Litigation experience essential.
• Supervision experience essential.
• Financial Authority of at least £25k.
• Strong advocacy skills.
• Excellent listening, verbal and written communication.
• Excellent client care and adherence to guidelines.
• Ability to prioritise, meet deadlines and work under pressure.
• High analytical ability and problem-solving skills.
• Ability to delegate and lead teams.
• Resilience and adaptability.
• Strong IT skills and professional presence.

Responsibilities

• Supervise and develop aligned handlers and assistants to deliver technical excellence.
• Drive financial authority audits and ensure commercial handling of files.
• Lead strategy on files within sub-teams and ensure delivery.
• Support colleagues in client-facing roles for designated clients.
• Attend client audits and participate in client meetings and workshops.
• Develop bespoke training for sub teams with PDPS support.
• Build relationships with Davies clients and manage a mixed caseload of EL/PL and related claims.

Skills

Qualified Solicitor/CILEX

EL/PL caseload

Litigation experience

Supervision experience

Financial authority (£25k)

Advocacy skills

Communication skills

Client care skills

Time management

Analytical skills

Decision making

Problem solving

Leadership/mentoring

Resilience

IT skills

Role model

Job description

Technical Support Lawyer

Department: Legal

Employment Type: Permanent - Full Time

Location: Bolton

Description

The Keoghs Casualty business unit has a fantastic opportunity for a Qualified legal professional to join our Casualty team as a Technical Support Lawyer (TSL). The TSL will lead a group of Delegated Authority handlers or assistants working on a range of claims including Employer’s Liability (EL), Public Liability (PL) and Civil Penalty Appeals. Driving technical excellence in a commercial manner across all files.

This diverse role offers an excellent opportunity to train, mentor and develop others. The TSL will be key to driving innovative strategies and embedding KYO practices.

The TSL will also carry their own caseload of complex claims including, but not limited to, data protection, Equality Act and Human Rights issues.

Key Responsibilities

The Technical Support Lawyer (TSL) will be responsible for:

• The supervision and development of their aligned handlers and/or assistants and will lead, encourage and mentor them to deliver technical excellence.
• Drive financial authority audits
• Drive technical excellence
• Ensure files are handled in a commercial manner
• Devising strategies on files within sub-team and ensuring they are delivered.
• Supporting the handlers to work economically on cases whilst delivering the best possible outcome for clients.
• Embed any KYO strategies.
• From time to time be required to support colleagues in client facing roles to support technically on designated clients
• Be involved in client audits
• Potential for face to face client meetings, training sessions, case surgeries and workshops and client socialising
• Attend internal technical meetings and disseminate information to their team.
• Devise and deliver training bespoke to the needs of their sub team, supported by PDPS
• Building relationships with Keoghs clients
• Manage a mixed caseload of complex public sector claims including el/pl claims, civil penalty appeals, data protection, equality act and human rights issues
• Achieve targets in terms of chargeable hours, WIP and the collection of client MI

Skills, Knowledge and Expertise

• Qualified Solicitor/CILEX
• Experience of handling a caseload of EL/PL files up to £100k is essential
• Previous litigation experience is essential
• Previous supervision experience is essential
• Financial Authority of at least £25k
• Good advocacy skills.
• Positive, confident and enthusiastic.
• Excellent listening, verbal and written communication skills.
• Excellent client care skills and evidence of working to client guidelines.
• Ability to prioritise work, keep to deadlines and work under pressure.
• High level of analytical skills.
• Ability to make decisions and delegate effectively.
• Ability to anticipate problems and identify solutions.
• Ability to win the trust and confidence, inspire and motivate
• The ability to demonstrate resilience
• Excellent IT skills
• Ability to act as a role model to others

Values

• We are connected
• We are Dynamic
• We are Innovative
• We succeed together

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

* after successfully completing probation