Lead Information Controller

STRABAG SE; Manchester; On-site; GBP 65,000 - 90,000; Full time

Job summary

STRABAG SE in Manchester is seeking a Lead Information Controller to join the HARP Project at our Manchester Project Office. You will lead the day-to-day information control function, oversee document control, and ensure compliant information exchange across clients, designers and subcontractors.

You will manage a team of Information Controllers, coordinate ProjectWise workflows, maintain registers and metadata, and drive standards in line with ISO 19650 across the Common Data Environment.

Qualifications

• Significant leadership experience in information/document control on major projects.
• Experience coaching and supervising information controllers.
• Proficient with ProjectWise workflows and metadata.
• Knowledge of ISO 19650 and CDE practices.
• Ability to coordinate information exchanges with clients and subcontractors.
• Strong organisational and communication skills.

Responsibilities

• Lead day-to-day operation of Information Control and line-manage the team.
• Allocate and prioritise workloads, monitor capacity and performance.
• Coach, mentor and develop Information Controllers.
• Oversee information lifecycle: receipt, validation, registration, distribution.
• Ensure ProjectWise workflows are followed and governed.
• Perform QA checks on names, classification, revisions and metadata.
• Manage incoming/outgoing information exchanges with stakeholders.
• Act as primary operational contact for Information Control matters.
• Coordinate with Information Management to resolve workflow issues.
• Develop and implement procedures, registers and guides.
• Monitor queues and report performance trends to leadership.
• Support onboarding and training on ProjectWise workflows.
• Maintain audit trails and records for assurance and close-out.

Skills

Information Control

Document Control

Leadership

ProjectWise

ISO 19650

Stakeholder Coordination

Quality Assurance

Microsoft Excel

Office Suite

Tools

Bentley ProjectWise

Microsoft Excel

Job description

We are looking for a Lead Information Controller to join the HARP Project, based in our Manchester Project Office.

What matters to us

• Substantial experience in Information Control / Document Control on major construction, infrastructure, or similarly complex projects, including experience in a senior or lead capacity.
• Demonstrable experience of leading, supervising or line managing Information Controllers / Document Controllers, including workload allocation, coaching and performance support.
• Strong operational experience of Bentley ProjectWise, including controlled workflows, transmittals, metadata, revision/status management and formal information exchange.
• Strong knowledge of document and information control principles, including registration, distribution, revision control, status control, metadata management, audit trails and records management.
• Good working knowledge of ISO 19650 principles and their practical application to information control within a Common Data Environment.
• Experience coordinating formal information exchanges with clients, designers, suppliers and subcontractors and resolving incomplete or non-compliant submissions.
• Strong quality-assurance mindset with the ability to identify information-control errors, apply project requirements consistently and elevate material issues appropriately.
• Ability to effectively communicate with internal and external project teams, including clients, suppliers, and senior stakeholders.
• Strong organisational, planning and prioritisation skills, with the ability to manage competing workloads across a busy project environment.
• Experience developing, maintaining and implementing information-control procedures, work instructions, registers, trackers, and workflow guidance.
• Ability to coach, train and support users and Information Control team members in agreed processes and ProjectWise workflows.
• Strong working knowledge of Microsoft Excel and other Microsoft Office products for registers, reporting, analysis, and day-to-day information-control activities.

Ensures smooth IT operations: IT project management at STRABAG

Your contribution to our company

• Lead the day-to-day operation of the Information Control function, providing operational leadership and line management to the Information Control team.
• Allocate and prioritise Information Control workloads, monitor capacity and performance, and ensure appropriate coverage to meet project and contractual requirements.
• Provide coaching, mentoring and development to Information Controllers, including performance management and support for competency development.
• Oversee document and information control activities throughout the information lifecycle, including receipt, validation, registration, distribution, transmittal, revision, status and records management.
• Oversee the correct operation of ProjectWise information control workflows and ensure project teams, suppliers and Information Controllers follow agreed processes and work instructions.
• Undertake and oversee quality assurance checks to confirm information is correctly named, classified, revised, statused and attributed with the required metadata before formal exchange or acceptance.
• Manage incoming and outgoing information exchanges with the Client, designers, suppliers, subcontractors and other stakeholders, ensuring packages are complete, traceable and processed within agreed timescales. 
• Act as the primary operational point of contact for Information Control matters, resolving queries and escalating material issues to Information Management or project leadership as appropriate.
• Coordinate with Information Management and Information Systems/CDE colleagues to resolve workflow, access, permission or system issues affecting controlled information processes, without assuming ownership of technical system configuration.
• Develop, maintain and implement Information Control procedures, work instructions, registers, trackers and workflow guidance in line with project requirements.
• Monitor Information Control queues, overdue actions, exceptions and quality trends, and provide clear performance reporting to Information Management and project leadership.
• Support the onboarding of project teams and supply-chain organisations into agreed Information Control processes and deliver or coordinate training on ProjectWise workflows and control requirements.
• Maintain effective audit trails and records of formal information exchanges, supporting assurance, handover and project close-out activities.
• Work closely with project leads, the Client and supply chain to promote consistent application of information control requirements and timely resolution of non-compliant submissions.
• Liaise with other Information Management teams across the business to support standardisation, continuous improvement and sharing of information control best practice.

What you stand to gain

This happens after the successful application

1. Screening of applications - careful review and evaluation of submitted documents

2. Decision, whether to invite an applicant to an interview

3. Getting to know the candidate in a virtual or personal setting - the number of interviews may vary depending on the position

4. Welcome to STRABAG SE clarifying the offer and the final details regarding the candidate's entry

At STRABAG around 89,000 people working on progress at more than 2,400 locations worldwide. Uniqueness and individual strengths characterise both our projects and each of us as individuals. Whether its building construction, civil engineering, road construction, underground engineering, bridge building, tunnelling, construction material production, project development or building management - we are always one step ahead so that we can become the most innovative and sustainable construction technology company in Europe. Diversity, inclusion and equal opportunities are integral to this, who we are as a company and how we work.

Together we work as partners to complete projects successfully and grow with new challenges. Together we achieve great things. Let's progress!

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