Lead HR Business Partner

The Hangar; Newquay; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

The Hangar in St Mawgan (near Newquay) seeks a commercially minded Lead HR Business Partner to support our multi-site hospitality operation. This senior role partners with operational leaders to shape people strategies, drive performance, culture, and organisational effectiveness.

You will provide hands-on leadership, balancing strategic direction with execution across sites, using data to drive decisions and ensuring adherence to UK employment law.

Qualifications

• Proven experience in a senior HR role within hospitality, retail, or multi-site environments.
• Resilient, adaptable and able to operate in a fast-moving environment.
• Strong commercial acumen with the ability to influence senior leaders.
• Solid knowledge of UK employment law and HR best practice.
• Experience managing complex employee relations and organisational change.
• CIPD qualification to L5 or equivalent experience.

Responsibilities

• Partner with senior operational leaders to deliver the HR strategy.
• Drive our training agenda.
• Drive engagement, culture, and performance across a multi-site operation.
• Provide expert guidance on employee relations, risk management, and UK employment law.
• Support organisational change, restructures, and transformation programmes.
• Use data and insights to inform decision-making and improve business outcomes.
• Support workforce planning, talent development, and succession initiatives.

Skills

Senior HR experience

Hospitality/retail exposure

Multi-site operation

Commercial acumen

UK employment law

CIPD Level 5+

Education

CIPD Level 5 or equivalent

Job description

Lead HR Business Partner | The Hangar, St Mawgan (near Newquay)|Full-time, Monday to Friday, 9am–5pm

We’re looking for a commercially minded Lead HR Business Partner to join a committed and hard-working team. Are you someone who is energised by fast-paced environments, passionate about people, and ready to shape the future of hospitality?

We’re looking for a Lead HR Business Partner to join our team and play a pivotal role in leading and supporting our people strategy across multiple sites. This is a senior role partnering with operational leaders to drive people performance, culture, and organisational effectiveness.

You’ll act as a trusted advisor to senior stakeholders delivering the people agenda, whilst ensuring alignment with wider business objectives. This is a hands‑on leadership role, combining strategy with execution in a dynamic, team-focused environment.

At The Hangar, no two days are the same. You'll be comfortable juggling competing priorities and have the agility to move quickly from one challenge to the next. Working across multiple hotel locations, you'll embrace the pace and variety of the role, bringing your HR expertise to the forefront and making a real difference on the ground.

Key responsibilities

• Partner with senior operational leaders to deliver the HR strategy
• Drive our training agenda
• Drive engagement, culture, and performance across a multi-site operation
• Provide expert guidance on employee relations, risk management, and UK employment law
• Support organisational change, restructures, and transformation programmes
• Use data and insights to inform decision-making and improve business outcomes
• Support workforce planning, talent development, and succession initiatives

About you

• Proven experience in a more senior HR role, ideally within hospitality, retail, or a multi-site environment
• Resilient, adaptable, and comfortable operating in a fast-moving environment
• Strong commercial acumen with the ability to influence at senior leadership level
• Solid knowledge of UK employment law and HR best practice
• Experience managing complex employee relations and organisational change
• CIPD qualified (to L5 or equivalent experience)

Why join us?

• Have the opportunity to shape and influence the people strategy in a growing business
• Take on a high visibility role with senior stakeholder exposure
• Be part of our collaborative and people-focused culture
• Competitive salary and benefits package