Lead Housing Officer (Supported Housing)

Niyaa People Ltd; Wednesbury; Hybrid; GBP 30,000 - 37,000; Full time

Job summary

A leading housing provider is seeking a proactive Lead Housing Officer to oversee a team and ensure effective housing services delivery. In this role, you will handle tenancy management, liaise with care providers and landlords, and manage property voids, all while enjoying flexible working arrangements.

Benefits

Competitive salary up to £37,000

Flexible working arrangements

Opportunity to develop and grow

Qualifications

• Proven experience in supported housing, ideally in a leadership role.
• Knowledge handling enhanced housing benefit.
• Strong knowledge of tenancy management and relevant housing legislation.

Responsibilities

• Lead and support Housing Officers across their patches.
• Work in partnership with care providers for high-quality tenancy management.
• Manage property voids efficiently to minimise downtime.

Skills

Tenancy management

Leadership

Communication

Organisational skills

Job description

We're looking for a proactive Lead Housing Officer to oversee a small team of Housing Officers and collaborate closely with care providers and landlords. This is a pivotal role where you'll ensure housing services are delivered effectively, voids are minimised, and tenancy sustainment is prioritised.
Day-to-Day Responsibilities:

• Leading and supporting Housing Officers across their patches as the Lead Housing Officer
• Working in partnership with care providers to ensure high-quality tenancy management
• Liaising with landlords to ensure compliance with tenancy agreements
• Managing property voids efficiently to minimise downtime
• Handling housing management tasks including sign-ups, inspections, and low-level ASB
• Overseeing enhanced housing benefit processes and claims
• Working independently with a strong initiative to meet team and organisational goals

What We're Looking For:

• Proven experience in supported housing, ideally in a leadership or senior role such as a Lead Housing Officer
• Knowledge and experience handling enhanced housing benefit
• Confident in working with external partners, including care providers and landlords
• A proactive and organised approach to managing your own workload
• Strong knowledge of tenancy management and relevant housing legislation

Why Apply?

• Competitive salary up to 37,000
• Flexible working with 1 day per week in the office and the rest from home
• A varied and autonomous role with real impact
• Join a values-led organisation focused on making a difference
• Opportunity to develop and grow within a respected and expanding housing provider

If this Lead Housing Officer role is of interest please click apply or if you would like more information on the role call Tiyana on (phone number removed) or email (url removed)