Lead Hospitality Manager - Training & Growth

SmartRecruiters, Inc.; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Bespoke training

Apprenticeships opportunities

Pension and life insurance

Discounts on Perkbox

Employee assistance programme

Cycle to work scheme

Job summary

BaxterStorey is seeking a Deputy Manager who can lead a team in delivering extraordinary service and creating memorable experiences. This role requires a passion for hospitality and an ability to inspire a collaborative team. As part of an inclusive environment, you’ll have access to ongoing training and development opportunities.

Join BaxterStorey and play a key role in shaping the future of hospitality while achieving a work-life balance.

Qualifications

• Experience in a similar operation.
• Current Supervisor or Deputy General Manager seeking progression.
• Passion for food and customer service.
• Ability to manage, train, and support a team.
• Financially astute, analytical, and able to maintain budgets.
• Excellent delegation and influencing skills.
• Ability to prioritize in a fast-paced environment.
• High attention to detail and organizational abilities.
• Effective verbal and written communication skills.
• Adaptable with a solution-oriented perspective.
• Excellent strategic thinking and critical reasoning skills.

Responsibilities

• Lead, inspire, and support your team to meet exceptional standards.
• Build collaborative relationships with clients and stakeholders.
• Develop your team through mentoring and training.
• Create a culture of excellence through service and food standards.
• Achieve business-critical KPIs including health and safety.

Skills

Team leadership

Customer service

Financial acumen

Communication skills

Problem-solving

Organizational skills

Job description

BaxterStorey is seeking a Deputy Manager who can lead a team in delivering extraordinary service and creating memorable experiences. This role requires a passion for hospitality and an ability to inspire a collaborative team. As part of an inclusive environment, you’ll have access to ongoing training and development opportunities.

Join BaxterStorey and play a key role in shaping the future of hospitality while achieving a work-life balance.