Deputy Manager

Baxterstorey; City of Westminster; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

28 Days holiday including bank hols

Birthday off

Pension and life insurance

Wellbeing hub

Cycle to work scheme

Discounts on Perkbox app

Job summary

BaxterStorey is looking for a Deputy Manager in a smaller location who thrives on delivering extraordinary experiences and inspires a harmonious, collaborative team.

You will lead, mentor and develop your team, build strong relationships with clients and stakeholders, and drive excellence in food standards, service and innovation.

Join us to deliver brilliant hospitality, maintain high standards, and contribute to an inclusive, supportive work environment where growth is encouraged.

Qualifications

• Experience in a similar operation.
• Currently a Supervisor looking for progression or a Deputy General Manager interested in something more challenging.
• Have a contagious passion for food and customer service.
• You draw satisfaction from managing, training, and supporting a team.
• Financially astute, analytical and able to drive commercial performance.
• Excellent delegation and influencing skills.
• Ability to prioritise multiple projects in a fast-paced environment.
• Meticulous organisational abilities with high attention to detail.
• Concise and effective verbal and written communication.
• Solution-oriented mindset with strong strategic thinking and reasoning.
• Align with BaxterStorey core values.

Responsibilities

• Lead, inspire and support your direct reports to deliver consistently exceptional standards.
• Build positive, credible and collaborative relationships & communication with clients and stakeholders.
• Mentor, train, recognise and empower your team to develop professionally.
• Create a culture of excellence with caring service, high food standards and innovation.
• Achieve KPI targets including Health and Safety, Sustainability, Financial and Governance.

Skills

Team leadership

Budgeting & finance

Communication skills

Delegation

Prioritisation under pressure

Coaching & mentoring

Job description

Deputy Manager in a smaller location who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!,

Responsibilities

• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
• Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
• Continually look to develop your team through mentoring, training, recognition, and empowerment
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
• Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance, We work together as a team to lead by example, protecting the planet and supporting local communities.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees.

We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.

Requirements

• Experience in a similar operation
• Currently a Supervisor looking for progression or a Deputy General Manager interested in something more challenging.
• Have a contagious passion for food and customer service
• You draw satisfaction from managing, training, and supporting a team
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
• Excellent delegation and influencing skills
• Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
• Meticulous organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Works according to the BaxterStorey core values

Benefits

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient?

Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a Deputy Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.