Lead-Generating Call Centre Advisor

Anglian; Norwich; On-site; GBP 22,000 - 39,000; Full time

Benefits offered by this job

Bonus up to £9k

31 days holiday

Birthday day off

Health benefits

Gym discounts

Employee discounts

Purchase scheme

Games room

Job summary

Anglian is hiring for a Contact Centre Advisor role in the UK. You will engage with prospective customers by phone and online, turning conversations into leads for the sales team. Training is provided, with a focus on strong communication and a target-driven approach.

The ideal candidate has a proven telesales background, excellent verbal communication, and a track record of meeting or exceeding sales targets while delivering an outstanding customer experience.

Qualifications

• Proven success in a telesales role with ability to secure leads.
• Excellent verbal communication skills and customer-focused approach.
• Track record of meeting or exceeding sales targets while delivering a great customer experience.
• Determination to succeed, drive to progress, and self-motivation.
• Ability to work in a team and follow direction.

Responsibilities

• Engage with prospective customers over the phone.
• Maximise opportunities from call data and overcome objections.
• Secure sales leads through outbound calls to previous enquiries.
• Achieve set sales targets through product knowledge and services.
• Listen to customer needs and explain product ranges.
• Arrange appointments for the sales team to meet customers.
• Meet targets through product knowledge and strong customer service.

Skills

Telesales

Verbal communication

Target achievement

Motivation

Teamwork

Self-motivation

Basic IT skills

Tools

CRM software

Job description

Anglian is hiring for a Contact Centre Advisor role in the UK. You will engage with prospective customers by phone and online, turning conversations into leads for the sales team. Training is provided, with a focus on strong communication and a target-driven approach.

The ideal candidate has a proven telesales background, excellent verbal communication, and a track record of meeting or exceeding sales targets while delivering an outstanding customer experience.