Lead Gas Engineer

Cadent Gas; Cambridge, Huntingdon; Hybrid; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Monthly performance bonus up to £375

Company van

Pension scheme double matched up to 18

25 days holiday plus statutory days

Career development

Flexible working

Generous family policies

Discounts and gym access

Job summary

Cadent is seeking a Lead Gas Engineer to join our Emergency Response team in the Huntingdonshire and Cambridgeshire patch. You will be the face of Cadent on scene, delivering professional, customer-focused service during emergencies.

You'll respond to gas escapes and CO alarms, supervise meter work and safety inspections, and contribute to network operations while upholding the highest safety standards. A 1-in-4 standby rota is included.

Qualifications

• Gas industry experience including testing, purging and commissioning pipework.
• Solid knowledge of gas appliances, standards, and safety requirements.
• Clear, confident communication in challenging situations.
• Customer-focused with empathy and professionalism.
• Calm under pressure with sound decision-making.
• Ownership and initiative with a proactive mindset.
• Full UK Driving Licence required.

Responsibilities

• Be first responder to gas escapes and carbon monoxide alarms.
• Provide reassurance and expert guidance to customers on site.
• Cover Huntingdonshire and Cambridgeshire patches and respond to incidents.
• Lead safety inspections, meter work, and network operations as required.
• Collaborate with emergency services and other stakeholders.

Skills

Gas Industry Experience

Technical Knowledge

Communication Skills

Customer Focus

Calm Under Pressure

Ownership & Initiative

Full UK Driving Licence

Education

CCN1 or CMA1 qualification

Job description

Select how often (in days) to receive an alert:

Advertised Salary: £34,086 to £37,872 per annum

Job Function: Field Force

Working Hours: 40

Location Type: Hybrid

Contract Type: Permanent

Posting End Date: Sunday 4th October

Be the first response when our customers need us most!

As our Lead Gas Engineer, you'll play a vital role within our Emergency Response team, helping to keep customers safe when they need us most. This isn't just about responding to gas escapes and carbon monoxide alarms – it's about providing reassurance, expertise and support during critical situations.

You’ll often be the first person on the scene, acting as the face of Cadent and delivering a professional, customer-focused service. Whether you’re supporting vulnerable customers, working alongside the emergency services or resolving gas-related issues in homes and businesses, you’ll make a real difference every day.

Covering the Huntingdonshire and Cambridgeshire areas, you’ll work across a varied operational patch, supporting customers and communities whenever and wherever you’re needed.

This is a varied and rewarding role, offering the opportunity to work across emergency response, metering activities, safety inspections and network operations while leading by example and maintaining the highest standards of safety and customer care. The role also includes participation in a 1-in-4 standby rota, ensuring support is available when our customers need us most.

Why you'll love this role:

• Emergency Response – Be the first responder to gas escapes and carbon monoxide alarms, helping to protect customers and communities.
• Customer Impact – Provide reassurance and support to customers during potentially stressful situations.
• Varied Workload – Undertake a diverse range of activities including meter installations, replacements and maintenance, along with safety inspections and surveys.
• Safety Leadership – Promote safe working practices and ensure compliance with relevant legislation, standards and procedures.
• Community Focus – Work closely with customers, emergency services and other stakeholders to deliver the right outcomes.
• Problem Solving – Use your technical expertise and judgement to assess situations and take appropriate action.
• Professional Development – Continue to develop your skills and experience within a supportive operational team.

What you'll bring:

• Gas Industry Experience – Experience working within a gas environment, including testing, purging and commissioning pipework.
• Technical Knowledge – Good understanding of gas appliances, standards, legislation, codes of practice and health and safety requirements.
• Communication Skills – Excellent interpersonal skills with the ability to communicate clearly and confidently in challenging situations.
• Customer Focus – Ability to demonstrate empathy and professionalism when supporting customers.
• Calm Under Pressure – Confidence making decisions and responding effectively in emergency situations.
• Ownership & Initiative – A proactive approach with the ability to think on your feet and take responsibility.
• Full UK Driving Licence – Essential for travelling across the network and responding to customer incidents.

Qualifications:

• CCN1 or CMA1 qualification (essential)

Interviews will be held Tuesday 13th and Wednesday 14th October at Huntingdon depot.

Disclaimer: While the closing date is set as mentioned, we reserve the right to close the application process earlier if necessary, depending on the unique circumstances of each role.

At Cadent, we’re thrilled to be part of the future of UK energy!

We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

What’s In It for You

Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer:

• Monthly performance bonus of up to £375
• Company van (used for work purposes only)
• Pension Scheme double matched up to a total of 18% of salary
• 25 days holiday, plus statutory days, and an option to buy more
• An extra day off each year to celebrate life’s special moments
• Career development with funded learning options
• Flexible working and strong ED&I commitments
• Generous family policies and flexible benefits
• Retail discounts, gym access, and more

We support a healthy work-life balance and are open to flexible working options.

Diversity and Inclusion

We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men’s Engagement Network (M.E.N) – can’t wait to welcome you!

As a proud Disability Confident Leader, we guarantee to interview all disabled applicants who meet the minimum essential criteria for the vacancy. Please let us know if you require any reasonable adjustments at any stage of the recruitment process and we will ensure that support is provided.

* All calls are recorded and may be monitored. Please only call the national gas emergency number 0800 111 999 if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. Please see this advice if your gas boiler is not working or if you are having any issues with any other appliances.