Lead engineer Fire & Security Glasgow

SER Limited; Glasgow; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company EV van

Company phone and laptop

£2,000 annual KPI bonus

Private medical and dental cover

25 days holiday + Bank Holidays

Pension scheme

Ongoing training and development

Job summary

SER Limited is seeking a Fire & Security Team Leader in Glasgow. In this role, you will lead and support engineers, ensuring high standards in service and maintenance operations. You will manage fault diagnosis and contribute to customer satisfaction.

The ideal candidate will bring experience in the fire & security industry and the ability to mentor junior engineers. Benefits include a company EV van, medical cover, an annual KPI bonus, and 25 days holiday plus bank holidays.

Qualifications

• Previous experience in the Fire & Security industry.
• Experience supervising or supporting engineers is advantageous.
• Full UK driving licence.

Responsibilities

• Lead and support engineers across service and maintenance operations.
• Service, maintenance, and fault diagnosis of fire alarms, CCTV, intruder alarms, and access control systems.
• Support and mentor junior engineers where required.

Skills

Fire alarms

CCTV systems

Intruder alarms

Access control systems

Fault-finding skills

Communication skills

Job description

Fire & Security Team Leader – Glasgow

Salary: £40,000 plus overtime, bonus, and standby payments.

Are you an experienced Fire & Security professional looking to take the next step into a leadership role with a company that values its engineers, offers strong earning potential, and supports long-term career development?

The Role

• Lead and support engineers across service and maintenance operations
• Service, maintenance, and fault diagnosis of:
  • Fire Alarms
  • CCTV Systems
  • Intruder Alarms
  • Access Control Systems
• Ensure all works are completed to industry standards and customer expectations
• Support and mentor junior engineers where required
• Participate in a 1 in 12 call‑out rota
• Complete electronic job reports and documentation
• Deliver a high level of customer service at all times

What We're Looking For

• Previous experience in the Fire & Security industry
• Experience supervising or supporting engineers is advantageous
• Strong knowledge of fire alarms, CCTV, intruder alarms, and access control systems
• Good fault‑finding and diagnostic skills
• Full UK driving licence
• Strong communication and customer‑facing skills
• FIA/Tavcom training is beneficial but not essential

Benefits

• Company EV van (available for personal use)
• Company phone and laptop
• £2,000 annual KPI bonus paid quarterly
• Overtime paid after 40 hours:
  • x1.5 Monday–Saturday
  • x2 Sundays & Bank Holidays
• £180 standby allowance per 7‑day call‑out period
• Door‑to‑door travel paid on call‑outs
• Paid travel time (excluding first and last 30 minutes of the day)
• Private medical and dental cover for you and your family
• 25 days holiday + Bank Holidays
• Holiday purchase scheme
• Pension scheme
• Life cover
• Employee Assistance Programme
• 24‑hour Virtual GP access
• Childcare voucher scheme
• Share Incentive Plan
• Ongoing training and development via Learning Hub & Tavcom
• Annual appraisal and progression opportunities

About the Role

This is a great opportunity to join a growing and supportive Fire & Security business offering stability, strong earning potential, and clear routes for progression into leadership.

If you are a dedicated engineer ready to step into a Team Leader position, we would love to hear from you.