Lead Dispensing Optician & Practice Manager | Patient‑First Care

careers-hakimgroup; Penarth; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Professional fees paid

Your birthday off work

No Sunday or bank holiday working

Free & regular CPD courses

Access to cashback on healthcare Purch

Retail discounts

Cycle to work scheme

Job summary

Osmond Drake Opticians in Penarth is seeking a full-time Dispensing Optician Manager to lead the shop floor, delivering personalised care, guiding frame and lens choices, and ensuring precise fittings. You’ll join a long-established, family-focused practice and have the freedom to lead with care.

This role suits someone who enjoys connecting with patients, teaching the team, and creating a smooth, positive experience for every visitor.

Qualifications

• Qualified Dispensing Optician registered with the GOC.
• Experience in lens and frame selection and fittings.
• Ability to lead a small team and deliver patient-first care.

Responsibilities

• Lead dispensing service on the shop floor and manage patient fittings.
• Take accurate measurements and ensure high-quality lens/frame selections.
• Support the team, resolve dispensing issues, and maintain organisation.
• Provide warm, expert care and build trust with patients.

Skills

Dispensing Optician

Team leadership

Patient care

Communication

Education

GOC registration

Job description

Osmond Drake Opticians in Penarth is seeking a full-time Dispensing Optician Manager to lead the shop floor, delivering personalised care, guiding frame and lens choices, and ensuring precise fittings. You’ll join a long-established, family-focused practice and have the freedom to lead with care.

This role suits someone who enjoys connecting with patients, teaching the team, and creating a smooth, positive experience for every visitor.