Dispensing Optician Practice Manager

careers-hakimgroup; Penarth; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Professional fees paid

Your birthday off work

No Sunday or bank holiday working

Free & regular CPD courses

Access to cashback on healthcare Purch

Retail discounts

Cycle to work scheme

Job summary

Osmond Drake Opticians in Penarth is seeking a full-time Dispensing Optician Manager to lead the shop floor, delivering personalised care, guiding frame and lens choices, and ensuring precise fittings. You’ll join a long-established, family-focused practice and have the freedom to lead with care.

This role suits someone who enjoys connecting with patients, teaching the team, and creating a smooth, positive experience for every visitor.

Qualifications

• Qualified Dispensing Optician registered with the GOC.
• Experience in lens and frame selection and fittings.
• Ability to lead a small team and deliver patient-first care.

Responsibilities

• Lead dispensing service on the shop floor and manage patient fittings.
• Take accurate measurements and ensure high-quality lens/frame selections.
• Support the team, resolve dispensing issues, and maintain organisation.
• Provide warm, expert care and build trust with patients.

Skills

Dispensing Optician

Team leadership

Patient care

Communication

Education

GOC registration

Job description

What's in it for you?

Dispensing Optician Practice Manager Vacancy - Osmond Drake

At Osmond Drake Opticians, we are proud to be a third-generation family practice, based in the heart of Penarth since 1958. Though a lot has changed in the years since the practice was first established, our drive to offer a truly welcoming and enhanced service has never faltered, having continuously combined advanced eye care technology with the personal, friendly service our community has been trusted for generations.

As our new Dispensing Optician Manager, you'll be in the driving seat of our practice shop floor. You'll have the freedom to do what's right for each patient and support our team to the highest standard, without the pressure of quick turnarounds or sales targets. So, if you're looking for a practice where your experience and knowledge is valued, with a team that works collaboratively and allows you the freedom to learn and to lead - a role with us could be right for you.

You will also receive:

• Professional fees paid


• Your birthday off work


• No Sunday or bank holiday working


• Free & regular CPD courses


• Access to cashback on healthcare purchases scheme


• Retail discounts


• Cycle to work scheme

We offer a range of benefits designed to support your wellbeing, development, and work-life balance.

About the Role

We're looking for a full-time Dispensing Optician Manager to join us in delivering the kind of personalised, patient-first care we're known for. You'll play an important role in helping people see and feel their best, by offering expert advice, guiding them through frame and lens choices, and making sure every fit is as comfortable and accurate as it is stylish.

This role is perfect for someone who enjoys connecting with people, building trust with patients, and being part of a supportive, tight-knit team. You'll have the time and freedom to do your job properly by providing honest, expert care. Working closely with the rest of the team, you'll help create a smooth and positive experience for every patient who walks through the door.

As a qualified Dispensing Optician and team leader, you'll use your technical skills and product knowledge to recommend the best lens and frame options for each individual's visual and lifestyle needs. You'll take accurate measurements, ensure high-quality fittings, and manage complex prescriptions or adjustments with confidence, all while supporting the wider team to succeed. You'll be on hand to support patients with queries or concerns, help the team resolve any dispensing-related issues, and contribute to the upkeep and organisation of the practice. Most importantly, you'll be someone who takes pride in great service, and who brings warmth, care, and expertise to every interaction.

We are especially interested in speaking to candidates with a drive to bring their own creativity and ideas to the role, with the enthusiasm to nurture the team. This position comes with the freedom to make decisions and truly lead.

Additional Information:

• You must be registered with the GOC or appropriate governing body to apply for this role


• We are a team of 8


• This role requires you to ideally work every Saturday morning with a regular day off in the week

Salary - Max

GBP £0.00

Salary - Min

GBP £0.00