Lead Concept Account Manager

LKQ; Canterbury; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave (Including BankH

Exciting Career Growth

Life Assurance for Peace of Mind

24/7 Employee Assistance Programme

Exclusive Gym Discounts

Comprehensive Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Job summary

LKQ Europe in the United Kingdom seeks an Area Concept Manager to lead a team of Concept Account Managers and strengthen customer relationships across the region. You will balance hands-on account management with people leadership to deliver growth.

Working with the Head of Concepts, you’ll translate customer insight into practical plans, identify opportunities to expand the networks, and ensure excellent service while driving revenue.

Qualifications

• Proven experience leading and developing high-performing teams.
• Commercial judgement and the ability to turn strategic thinking into action.
• Confident communication, presentation and influencing skills, with a talent for building strong relationships.
• Strong IT skills, including proficiency in Microsoft Excel.
• An organised approach, with the ability to manage competing priorities and deliver results under pressure.

Responsibilities

• Lead and develop Concept Account Managers, setting clear expectations for customer engagement and service.
• Grow business across your region and identify opportunities to develop networks and increase revenue.
• Strengthen customer relationships by managing a local customer base and supporting key accounts.
• Resolve customer challenges and coordinate cross-functional teams to deliver timely solutions.
• Build productive partnerships with suppliers, field teams and internal stakeholders and coordinate local training events.

Skills

Team leadership

Commercial acumen

Stakeholder management

Communication

Tools

Excel

Job description

Lead a team. Build relationships. Help our concept networks grow.

Are you a commercially minded people leader who enjoys helping others succeed? As our Area Concept Manager, you’ll lead and develop a team of Concept Account Managers, helping them deliver excellent service while growing lasting customer relationships. You’ll also manage your own local customer base, keeping you close to customers and the opportunities within your region.

What we offer

• Competitive Salary– We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave (Including Bank Holidays)– Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth– Unlock personal development and career opportunities across the UK & Europe.
• Life Assurance for Peace of Mind– Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme– Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts– Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks– Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme– Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts– Enjoy exclusive savings on popular brands and products.

Key Responsibilities

Working closely with the Head of Concepts, you’ll turn customer insight into practical plans for growth. You’ll balance hands‑on account management with team leadership, supporting customer retention and identifying opportunities to win new business.

You’ll take responsibility for:

• Helping your team perform at their best. Coach and develop Concept Account Managers, setting clear expectations for customer engagement and service.
• Growing business across your region. Identify new customer opportunities and work with the Head of Concepts on plans to develop the networks and increase revenue.
• Strengthening customer relationships. Manage a local customer base and support your team with key accounts, using buying patterns and feedback to spot opportunities and address risks early.
• Resolving customer challenges. Support escalated issues and bring colleagues together to deliver timely, effective solutions.
• Building productive partnerships. Work with suppliers, field teams and internal stakeholders, and coordinate local training events that help customers get more from our products and services.
• Keeping the business informed. Share clear updates on team performance, customer feedback and regional opportunities with the Head of Concepts and wider B2B team.

Skills and Experience

• Proven experience leading and developing high‑performing teams.
• Commercial judgement and the ability to turn strategic thinking into action.
• Confident communication, presentation and influencing skills, with a talent for building strong relationships.
• Strong IT skills, including proficiency in Microsoft Excel.
• An organised approach, with the ability to manage competing priorities and deliver results under pressure, both independently and with others.

Why Work for LKQ

• People First:We value our employees just as much as our customers.
• Work‑Life Balance:Flexible working options to support your lifestyle.
• Career Growth:Genuine opportunities for progression in a thriving industry.
• Passion for Excellence:Join a team dedicated to being the best at what we do.