Lead Complex Fraud Investigator: High-Value & Networks

Hastings Insurance Services Limited; Bexhill-on-Sea; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Flexible hybrid working

Annual performance bonus

Life assurance

Pension contribution matching

Wellbeing programs

Job summary

Hastings Insurance Services Limited in the United Kingdom is seeking a Complex Fraud Handler to manage high‑risk investigations, including organised networks, linked claims and staged incidents. You will apply intelligence‑led techniques and mentor colleagues.

Join a team focused on fraud prevention, developing robust controls and supporting litigation when required. We value analytical problem-solvers who can identify patterns, disrupt fraud rings, and share expertise across the department.

Qualifications

• Managing and investigating a portfolio of complex and high-risk fraud cases from referral through to conclusion and leading investigations involving organised fraud networks, linked entities, repeat offenders and suspected fraud rings
• Utilising intelligence, data analysis, digital investigation techniques and industry intelligence to identify fraud risks and supporting evidence
• Developing robust fraud strategies that support repudiation, litigation, recovery and disruption activities where appropriate
• Supporting fraud litigation activity including preparation of evidence, witness statements and attendance at conferences, hearings and trials where required
• Identifying emerging fraud trends, modus operandi and organised activity, sharing intelligence across the business
• Supporting the continual improvement of fraud processes, controls, detection models and investigation techniques
• Significant experience in handling complex fraud investigations within general insurance claims, with experience in managing high value/high profile investigations
• Strong understanding of organised fraud, linked claims methodologies and fraud network investigations
• Proven ability in identifying inconsistencies across witness evidence, claims documentation, digital data and third party intelligence
• Good analytical and problem solving skills with the ability to identify fraud patterns and wider network risks
• Experience with supporting litigation including trial preparation and evidential review

Responsibilities

• Lead investigations involving organised fraud networks and high-value claims
• Coordinate referrals and drive investigations from start to conclusion
• Mentor colleagues and share best practices across the team

Job description

Hastings Insurance Services Limited in the United Kingdom is seeking a Complex Fraud Handler to manage high‑risk investigations, including organised networks, linked claims and staged incidents. You will apply intelligence‑led techniques and mentor colleagues.

Join a team focused on fraud prevention, developing robust controls and supporting litigation when required. We value analytical problem-solvers who can identify patterns, disrupt fraud rings, and share expertise across the department.