Lead Commercial Manager

Plianz; Bagshot; On-site; GBP 50,000 - 80,000; Full time

Job summary

Join a forward-thinking SaaS provider as a Lead Commercial Manager, where you will be instrumental in driving the success of the Engage platform. This role is perfect for someone passionate about client success and business growth, focusing on expanding the client portfolio and enhancing product offerings. You'll collaborate closely with clients to gather insights, ensuring the platform evolves to meet their needs. With a competitive compensation package and the opportunity to work in a dynamic, innovative environment, this position offers a chance to make a significant impact in the public sector and beyond. If you're ready to take on this exciting challenge, we want to hear from you!

Benefits

Performance-based incentives

Dynamic work environment

Collaborative culture

Qualifications

• 5+ years in commercial or account management, preferably in SaaS or public sector.
• Strong understanding of public sector operations and SaaS solutions.

Responsibilities

• Foster relationships with existing clients to ensure satisfaction and retention.
• Identify new sales opportunities and lead end-to-end sales cycles.

Skills

Client Relationship Management

Business Development

Negotiation Skills

Communication Skills

Market Analysis

Education

Degree in Business

Degree in Marketing

Job description

1 week ago Be among the first 25 applicants

Direct message the job poster from Plianz

CEO @ Plianz - innovative financial management and engagement solutions.

Job Title: Lead Commercial Manager - Engage at PLIANZ Location: Flexible (with occasional travel)

About Us: PLIANZ is a leading SaaS provider specializing in innovative, client-focused solutions for mid-market organizations. Our services cater predominantly to the public sector and related industries, delivering platforms that simplify complex workflows, enhance transparency, and drive operational efficiency.

About Engage: Engage is one of PLIANZ’s flagship platforms, designed to empower organizations in the public sector by streamlining engagement, task management, and data-driven decision-making. It supports clients in modernizing their operations, improving communication, and delivering better services. Engage is integral to PLIANZ’s mission of driving innovation and efficiency across our client base.

Role Overview: As Lead Commercial Manager, you will play a pivotal role in shaping the future of Engage. You will focus on safeguarding and expanding our existing client portfolio, acting as a key interface between clients and product management, and driving new business growth. This role is central to PLIANZ’s continued success in serving the public sector and other industries.

Key Responsibilities:

Client Retention & Growth

1. Foster and strengthen relationships with existing Engage clients, ensuring their satisfaction and long-term retention.
2. Identify opportunities to expand service offerings within existing accounts.
3. Mitigate potential risks to client satisfaction and retention.

Product Development Insight

1. Collaborate with clients to gather feedback, providing actionable insights to the product team to enhance Engage’s functionality.
2. Monitor market trends and competitors to identify opportunities for innovation.
3. Act as a customer advocate, ensuring the Engage platform evolves in line with client needs and market demands.

Business Development

1. Identify and pursue new sales opportunities, focusing on expanding Engage’s presence in the public sector and beyond.
2. Lead end-to-end sales cycles, from prospecting to closing deals.
3. Build and deliver tailored pitches that demonstrate Engage’s value to potential clients.

Experience and Qualifications:

1. At least 5 years of experience in a commercial or account management role, preferably within SaaS, technology, or public sector-focused organizations.
2. Strong understanding of public sector operations and challenges, with experience addressing these through SaaS solutions.
3. Proven success in business development and client relationship management.
4. Excellent communication, negotiation, and presentation skills.
5. Degree in Business, Marketing, or a related field is preferred but not mandatory.

Why Join PLIANZ?

1. Be a key player in driving the growth and success of a sector-leading platform.
2. Work within a dynamic, innovative, and collaborative environment.
3. Enjoy a competitive compensation package, including performance-based incentives.

How to Apply:

If you are a driven commercial leader with a passion for innovation, client success, and new business growth, we would love to hear from you. Please submit your CV and a cover letter outlining your suitability for the role to [e-mail].

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Software Development