Lead Cloud Engineer

Service Care Solutions; United Kingdom; Hybrid; GBP 90,000 - 110,000; Full time

Benefits offered by this job

Fully remote (UK-based)

Job summary

Service Care is seeking a Lead Cloud Engineer to own and evolve the cloud platform underpinning its digital-first mental health services. This hands-on leadership role requires defining cloud strategy, mentoring engineers, and ensuring secure, compliant operations within a healthcare context.

You will collaborate with product, clinical, governance and engineering teams to deliver reliable services for patients and clinicians, maintaining documentation and architecture records.

Qualifications

• Significant cloud engineering and DevOps experience, including senior/lead roles.
• Hands-on expertise in at least one major cloud platform (AWS or Azure; GCP also considered).
• Deep knowledge of Infrastructure as Code and configuration management.
• Proven CI/CD experience with modern tools (GitHub Actions, GitLab CI, Azure DevOps or Jenkins).
• Strong containers and orchestration knowledge (Docker, Kubernetes).
• Solid cloud security, networking and IAM understanding; observability tooling experience.
• Experience leading engineers and mentoring teams; strong communication skills.
• Right to work in the UK.

Responsibilities

• Define and lead cloud architecture strategy for scalable, secure platforms.
• Design, build and maintain cloud infrastructure using IaC (Terraform/Bicep/CloudFormation).
• Lead and develop a team of cloud/DevOps engineers and set quality standards.
• Own CI/CD pipelines and deployment automation for fast, safe releases.
• Implement monitoring, alerting and incident response; drive RCA and improvements.
• Champion security by design across identity, access, and data protection.

Skills

Cloud engineering

DevOps

Platform engineering

Infrastructure as code

CI/CD pipelines

Containers

Cloud security

Observability

Technical leadership

Communication

UK right to work

Tools

Terraform

Bicep

CloudFormation

GitHub Actions

GitLab CI

Azure DevOps

Jenkins

Datadog

Prometheus

Grafana

CloudWatch

Azure Monitor

Job description

Lead Cloud Engineer Salary: £100,000 per annum Location: Fully remote (UK-based applicants) Contract: Permanent, full-time

About the Role

We are recruiting on behalf of a fast-growing UK provider of digital-first mental health and neurodevelopmental healthcare services. Technology sits at the heart of how patients are assessed, supported and cared for, and our client is now seeking a Lead Cloud Engineer to own, evolve and scale the cloud platform that underpins its clinical and operational systems.

This is a hands-on leadership position. You will set the technical direction for cloud infrastructure, lead a team of engineers, and ensure that the platform is secure, resilient and compliant with the standards expected of a regulated healthcare environment. You will work closely with product, clinical, information governance and wider engineering teams to deliver services that patients and clinicians can rely on.

Key Responsibilities

• Define and lead the cloud architecture strategy, ensuring platforms are scalable, secure, cost-effective and highly available
• Design, build and maintain cloud infrastructure using Infrastructure as Code (e.g. Terraform, Bicep or CloudFormation)
• Lead, mentor and develop a team of cloud and DevOps engineers, setting standards for quality, delivery and best practice
• Own CI/CD pipelines and deployment automation, enabling fast, safe and repeatable releases
• Implement robust monitoring, alerting, logging and incident response processes; lead on root cause analysis and continuous improvement
• Champion security by design, including identity and access management, network security, encryption, vulnerability management and secrets handling
• Ensure platforms meet healthcare compliance requirements, including UK GDPR, the Data Security and Protection Toolkit (DSPT), and relevant NHS and CQC expectations
• Lead disaster recovery, backup and business continuity planning, including regular testing
• Manage cloud costs through FinOps practices, tagging, forecasting and optimisation
• Evaluate and introduce new tools and technologies where they add clear value
• Act as a senior technical point of contact for stakeholders, translating business and clinical needs into technical solutions
• Maintain clear technical documentation, runbooks and architecture records

Essential Skills and Experience

• Significant experience in cloud engineering, DevOps or platform engineering, including time in a technical lead or senior position
• Deep, hands-on expertise in at least one major cloud platform (AWS or Azure preferred; GCP considered)
• Strong experience with Infrastructure as Code and configuration management
• Proven track record building and managing CI/CD pipelines (e.g. GitHub Actions, GitLab CI, Azure DevOps or Jenkins)
• Solid working knowledge of containers and orchestration (Docker, Kubernetes or managed equivalents)
• Strong understanding of cloud security, networking, identity and access management
• Experience with observability tooling (e.g. Datadog, Prometheus, Grafana, CloudWatch or Azure Monitor)
• Experience leading, coaching or mentoring engineers
• Excellent communication skills, with the ability to explain complex technical topics to non-technical colleagues
• Right to work in the UK

Desirable Experience

• Experience in healthcare, health-tech or another regulated sector
• Knowledge of DSPT, ISO 27001, Cyber Essentials Plus or similar frameworks
• Relevant cloud certifications (e.g. AWS Solutions Architect Professional, Azure Solutions Architect Expert, Kubernetes CKA/CKAD, Terraform Associate)
• Experience with serverless architectures, event-driven systems and data platforms
• Scripting or development experience (Python, Go, Bash or PowerShell)
• Experience supporting high-availability, patient-facing services

What's on Offer

• Salary of £100,000
• Fully remote working for UK-based candidates
• The opportunity to shape the technology foundations of a mission-driven healthcare organisation
• A genuine leadership role with real influence on strategy and technical direction
• A collaborative, supportive culture focused on improving access to mental health and neurodevelopmental care