Lead, Climate Risk UX Design

JPMorgan Chase & Co.; Glasgow; On-site; GBP 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Experience Design Vice President in Risk Technology to lead end-to-end product design for climate risk experiences.

You will shape user experiences, mentor designers, and foster accessibility across products and services. You will collaborate with cross-functional teams, translate complex risk concepts into intuitive journeys, and contribute to a design system while defining success metrics.

Qualifications

• Proven ability to create visual representations of user journeys such as storyboarding, wireframes or prototypes.
• Experience applying inclusive design and accessibility guidelines to design solutions.
• Ability to develop transformational innovation strategies and customer-centric decisions using north star representations.

Responsibilities

• Own the UX strategy and detailed interaction design for climate risk products.
• Translate climate risk concepts into clear user journeys, information architecture, and task flows.
• Partner with product, engineering, data science, and risk SMEs to define requirements, prototype solutions, and ship high-quality experiences.
• Design dashboards and decision-support tools that balance transparency, explainability, and usability for expert and non-expert users.
• Plan and run research (interviews, usability tests), synthesize insights, and iterate based on evidence.
• Create wireframes, prototypes, and high-fidelity UI; contribute to and evolve the design system.
• Define and measure experience success metrics (adoption, task completion, time-to-insight, trust/clarity signals)

Skills

Visual storytelling

Inclusive design

North star representations

User journeys

Job description

JPMorgan Chase & Co. is seeking an Experience Design Vice President in Risk Technology to lead end-to-end product design for climate risk experiences.

You will shape user experiences, mentor designers, and foster accessibility across products and services. You will collaborate with cross-functional teams, translate complex risk concepts into intuitive journeys, and contribute to a design system while defining success metrics.