Lead Care Professional: Launch New Care & Mentor Team

Home Instead; North Warwickshire; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Travel time paid

Mileage paid between visits

5.6 weeks holiday

Birthday day off

Additional leave with years of service

Workplace pension

Employee assistance programme

Early pay access

Job summary

Home Instead is seeking a Lead Care Professional to launch a new client service and then mentor the matched Care Professionals. You will ensure a strong start for each client, verify compliance, and provide coaching to maintain high-quality care. You will work closely with the Registered Manager to uphold standards.

The role is 30 hours per week with alternate weekends off, offering predictable breaks and a structured schedule within our local Home Instead team.

Qualifications

• Must have NVQ/QCF Level 3 in Health and Social Care (or equivalent).
• Experience in a care setting.
• Full UK driving licence and access to a vehicle for between-client travel.
• Warm, patient and reliable approach; able to lead by example.
• Good communication and record-keeping skills.
• Understanding of safeguarding, confidentiality and person-centred care.

Responsibilities

• Start the service for new clients, delivering first visits and building trust.
• Support care professionals matched to each client, helping them settle in.
• Carry out compliance checks (spot checks and observations) to maintain high standards.
• Mentor and coach care colleagues, including inducting new starters.
• Keep accurate, timely records and administer medication per policy.
• Build strong relationships with clients, families and visiting professionals.
• Raise safeguarding or quality concerns promptly and help meet CQC standards.
• Cover visits when needed.

Skills

NVQ/QCF Level 3

Care experience

Driving licence

Lead by example

Record keeping

Communication skills

Safeguarding knowledge

Education

NVQ/QCF Level 3 in Health and Social Care

Job description

Home Instead is seeking a Lead Care Professional to launch a new client service and then mentor the matched Care Professionals. You will ensure a strong start for each client, verify compliance, and provide coaching to maintain high-quality care. You will work closely with the Registered Manager to uphold standards.

The role is 30 hours per week with alternate weekends off, offering predictable breaks and a structured schedule within our local Home Instead team.