Lead Business Analyst

MasterCard; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Lead Business Analyst to enhance customer control environments. In this pivotal role, you'll leverage your analytical skills to identify risks and recommend improvements in payment platforms. Your problem-solving mindset will drive solutions that enhance operational excellence while ensuring compliance with security policies. This position offers the chance to work collaboratively with various teams, making a significant impact on the organization’s success. Join a forward-thinking company committed to building a sustainable economy and empowering individuals globally.

Qualifications

• Intermediate knowledge of SOC 2 / ISAE3000 / PCI control frameworks.
• Experience in identifying and mitigating control weaknesses.

Responsibilities

• Partner with internal teams to identify and close gaps in controls.
• Participate in Risk Control Self Assessments for critical processes.

Skills

Analytical Skills

Problem-Solving

Understanding of Payment Platforms

Knowledge of SOC 2 / ISAE3000 / PCI frameworks

Attention to Detail

Education

Bachelor's Degree

Experience in Risk Management

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Business AnalystWho is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Operational Excellence team is looking for a Lead Business Analyst to drive safe outcomes for our customer control environment by consistently Assuring our controls and applying a problem-solving mindset to risks and issues that occur during the course of business. The ideal candidate is passionate about the customer experience , mitigating and resolving risks, ensuring Controls are implemented & being adhered to, highly motivated, intellectually curious, analytical, and possesses an attention to detail.
Role
• Displays the ability to apply an understanding of Payment Platforms & applications to perform consistent analysis and testing
• Displays the ability to apply an understanding of applications to gather pertinent information and have the confidence to be able to recommend ways in which to improve our controls environment.
• Ability to identify, influence, and facilitate outcomes internally and externally by helping shape a viewpoint on how to respond to controls that may have failed and facilitate execution of solution delivery, or engage relevant resources, or relationships for Mastercard in order to expedite satisfactorily.
Example
In this position, you will:
• Partner with a number of internal business teams to identify and close out gaps in controls, solve problems, and deliver solutions.
• Identify opportunities to improve ways of working and participate in a number of ad-hoc departmental initiatives
Partner with 1 LOD to participate in Risk Control Self Assessments that look at critical processes within the Business with a view to ensuring Design & Operating effectiveness of Controls

All About You

Displays the ability to apply an understanding of applications to perform consistent analysis and testing by having an intermediate level of knowledge around SOC 2 / ISAE3000/ PCI control frameworks.

Have an awareness of Platform Product Management which involves overseeing the development and lifecycle of platform-based products, focusing on the compliance and controls required in order to accommodate scalability, integration, and user experience to meet business and customer needs.

Ability to identify, influence, and facilitate outcomes internally and externally by helping shape a viewpoint on how to respond to Control Weaknesses and facilitate execution of solution delivery, or engage relevant resources to mitigate.





Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

NOTE: Candidates go through a thorough screening and interview process. There is no need to include all preferred skills in the job description.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.