Lead Aircrew Scheduler – UK Operations

Qantas Group; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Discounted travel

Private medical insurance

Pension

Learning & development

Wellbeing support

Job summary

Qantas Group in London is seeking a proven leader to head the UK Aircrew Scheduling function. This newly established role will manage day-to-day operations, set governance, and act as the liaison between London, QCCUK leadership and Crewing Operations in Sydney.

You will strengthen processes, document SOPs and foster strong cross-border relationships to support safe, compliant, and efficient crew operations.

Qualifications

• Experience in scheduling, crewing operations or a similarly regulated operational environment.
• Proven leadership experience, coaching and developing team members.
• Strong process management, documenting procedures and governance.

Responsibilities

• Provide day-to-day leadership, coaching and direction to Aircrew Schedulers and crew-to-ground support resources.
• Act as first point of escalation for UK scheduling and day-of-operations issues.
• Oversee short-term operational scheduling, roster administration, open time and resource allocation.
• Strengthen local scheduling standards by documenting processes and maintaining SOPs.
• Build relationships with UK and Sydney stakeholders, improving information flow.
• Support payroll-related scheduling, annual leave allocation and regional reporting.
• Identify opportunities for process improvements and system enhancements with governance.
• Lead team performance, development, recruitment and onboarding.

Skills

Scheduling

Crewing operations

Resource planning

Leadership

Process management

Stakeholder management

Decision making

Change leadership

Communication

Adaptability

Job description

Qantas Group in London is seeking a proven leader to head the UK Aircrew Scheduling function. This newly established role will manage day-to-day operations, set governance, and act as the liaison between London, QCCUK leadership and Crewing Operations in Sydney.

You will strengthen processes, document SOPs and foster strong cross-border relationships to support safe, compliant, and efficient crew operations.